Gaylord Entertainment
JOB DESCRIPTION
Job Title: | Steward (F&B or Banquets) |
Department: | Conf Mgmt – Banquets, F&B Outlets |
Company: | Gaylord Hotels |
Reports To: | Exec Chef - Restaurant, Exec Chef – STAR Cafeteria, Sr Sous Chef - Banquets |
Supervises: | N/A |
Job Description Date: | 10/03/06 |
Job Purpose: Two to three sentences describing the overall purpose of the job | |
Clean and sanitize all food service and preparation ware. Maintain cleanliness and sanitation in the dish rooms and kitchen areas. | |
Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the job’s time. Please include supervisory responsibilities. | |
1. | Operate all ware-washing machinery.
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2. | Ensure that all food service and preparation ware is clean and sanitized.
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3. | Scrape and spray all food service ware before it enters the ware-washing machine. |
4. | Rack all china and glassware properly according to type and size to avoid breakage. |
5. | Separate all food service ware and store properly in designated areas.
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6. | Keep ware-washing area clean and safe. Clean work area, drains, and machinery properly at the end of each shift. |
7. | Keep ware-washing machinery clean and report any problems with machinery to supervisor. |
8. | Assist in other areas such as setup, silver burnishing, floor porter, and food running as needed. |
9. | May assist in plating for banquet functions and storing food requisitions.
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10. | Perform special cleaning projects in kitchen areas as assigned.
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11. | Perform other duties as assigned.
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Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. | |
Education | High school diploma or equivalent preferred. |
Experience | No prior experience required. Communication skills required for guest and staff interactions. |
Licenses/Certifications | Food Handler’s Card may be required. |
Management Activities: Check all that apply | |
Interview, select and train STARS | |
Set and adjust their rates of pay and hours of work | |
Direct the work of STARS | |
Appraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status | |
Handle STAR complaints | |
Discipline STARS | |
Plan the work | |
Determine the techniques to be used | |
Apportion the work among the STARS | |
Determine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold | |
Control the flow and distribution of materials or merchandise and supplies | |
Provide for the safety and security of the employees or the property | |
Plan and control the budget | |
Monitor or implement legal compliance measures | |
Customarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent (1 full-time STAR at 40 and 2 half-time STARS at 20 hours each , are equivalent to 2 full-time STARS). | |
Authority to hire or fire other STARS, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other employees are given particular weight. |
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples. | |
Question | Answer ( If yes, give multiple examples) |
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? | No |
Does this position have authority to commit the employer in matters that have significant financial impact? | No |
Does this position have authority to waive or deviate from established policies and procedures without prior approval? | No |
Does this position have authority to negotiate and bind the company on significant matters? | No |
Is this position involved in planning long or short-term business objectives? | No |
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? | No |
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed? | No |
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job. | |
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. | |
Additional physical and visual requirements (check all that apply) | |
Identify and distinguish colors | |
x | Stand for long periods of time |
Walk extended distances | |
x | Lift/carry 6-25 lbs. |
x | Lift/carry 26-50 lbs. |
Lift/carry over 50 lbs. | |
x | Reach hands and arms in any direction |
Kneel and/or stoop repeatedly | |
Other |
Working Conditions: Indicate the environmental aspects of the job. | |
Continually works inside and in close proximity to others. | |
Additional working conditions (check all that apply) | |
x | Outdoor weather conditions |
x | Extreme cold (non-weather) |
x | Extreme heat (non-weather) |
x | Wet or humid conditions |
x | Near moving or mechanical parts |
On high precarious places | |
X | With fumes or airborne particles |
X | Near toxic or caustic chemicals |
X | Near risk of electrical shock |
Near loud noises | |
In areas of strong vibration | |
x | Other: Varying schedule to include evenings, weekends and holidays as business dictates. |
For Compensation Department Use Only | |||
Final Job Title: | Steward (F&B or Banquets) | Compensation Analyst | DK |
Approved Job Grade: | 2 | Date Job Evaluated: | 10-5-06 |
Approved FLSA Status: | Non-Exempt | Job Family: | F&B |
Incentive Plan: | Commission (Banquets) Customer Sat (F&B) | EEO Category: | Service Workers |
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.