Summary The Shift Supervisor supports the MDA Security and Emergency Management Directorate (DSS) in managing Security Operations Services at MDA facilities located throughout the United States. Responsibilities Manages and supervises management and hourly staff to ensure access control, visitor support, and alarm response and dispatch operations are being executed in full compliance with contract requirements. Works in collaboration with the site Operations Managers, and Shift Supervisors to ensure all contract obligations are met. Supervises Security Control Center operations to include Access Control/Response/Circulation Enforcement, Badge Administration, and Common Access Card Administration. Ensure all security personnel are professionally trained and capable of conducting primary duties. Provide first response & assessment of emergency situations (Red Cross first aid, Adult CPR, external defibrillator (AED) certifications) Conduct security inspections, respond to alarms, incidents, emergencies, and aid as required Other duties as assigned Qualifications Minimum of a BS/BA degree in security, law enforcement, or management related fields. and/or equivalent training and experience; or an AS/AA degree and eight (8) years and/or equivalent training and experience. Six (6) years management experience preferably with a civilian police force, military police force, or civilian security guard organization. Eight (8) years' experience in security or law enforcement administration and substantial operations experience in the armed forces, security, police, or civilian equivalent or related field, six (6) of which are at the supervisory level. Six (6) years of progressively responsible overall experience gained in analytical decision making and administrative work and activities at the executive management level. Six (6) years of specialized experience related to the work performed in physical security or law enforcement. Must have prior experience as a Site Manager or Site Supervisor of similar size and scope to this contract. Knowledge, Skills and Abilities: Must know of various computer software applications in word processing, spreadsheets, database, (MSWord, Excel, Access, PowerPoint), and Outlook.