«out the Team PETSMART RESERVATION ASSISTANCE CENTER: If you enjoy helping people find the right information, services, and care for their pets, then you would be a great fit as a PetSmart Reservation Agent. In our PetSmart Reservation Assistance Center, you’ll find a casual call center atmosphere, a performance bonus program, immersive hands-on training, and flexible scheduling while you assist pet parents with their boarding accommodations and grooming appointments for their loved ones. About the Location FULLY REMOTE POSITIONS AVAILABLE FOR THOSE THAT RESIDE IN THE FOLLOWING STATES: ARKANSAS, GEORGIA, TEXAS, OKLAHOMA, IDAHO, FLORIDA, AND LOUISIANA. This position is considered to be Fully Remote and work is done from another location outside of Phoenix Home Office (within the United States). Associates that are considered to be Fully Remote do not have a work space at Phoenix Home Office. Associates that are considered to be Fully Remote will acknowledge the “Remote Work Agreement” upon hire. About the Job WHAT YOU’LL DO: While working in our PetSmart Reservation Assistance Center, you’ll provide information about our PetSmart services including our Pets Hotel, Grooming Salon and Pet Training. Additionally, you will: Answer incoming phone calls from pet parents, assist with scheduling appointments, and answer all questions about our services. Ensure that all additional service opportunities are presented to the pet parent in a confident manner including