«out Rentokil Initial Hygiene Job Responsibilities: Team Handling and maintaining P&L accounts of Branches Perform cost-benefit and needs analysis of existing/potential clients to meet their needs Maintain positive business relationships with the clients Reach out to large customers through Data mining & developing referrals from existing accounts Develop new business opportunities with the team to acquire NEW Large & BIG accounts Expedite the resolution of customer problems and complaints to maximise satisfaction Collaboration with the internal team and external stakeholders. Analyse the territory/market’s potential, Competition products and services, track sales reports Drive collection & keep DSO Days in control as per AOP Key Result Areas: Customer Relationship/Sales/ Business Development Team Handling for sales/collection/service/operations Customer Service & complaints handling Maintaining MIS/Reports Competencies (Skills essential to the role): Excellent Customer Relationship management skills Excellent interpersonal skills Collaborative leadership style Excellent people managing skills Problem-solving Proven track record of customer management and business development Ability to work with cross-functional teams Role Type / Key working relationships: People Manager Internal team External stakeholders Requirements Educational Qualification / Other Requirement: Bachelor’s Degree (or its equivalent) with overall experience of at least 12 years spread across front line B2B sales and Account Management including 3 to 4 years in team management Fair knowledge of the geography in which the position will be based Good working knowledge of Word, Excel and PPT