Overview up to $2,000 sign-On Bonus Monday - Friday; 8:30am to 5:00pm No weekends, No travel Located @ N. Scottsdale Rd & E. Osborn Rd Completion of Medical Assistant training REQUIRED OT may be required up to 6 days per month Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. HonorHealth is looking for a Patient Care Specialist for the Gastroenterology Clinic location at Osborn ideally located in Old Town Scottsdale. This clinic has 25 employees and the PCS will work closely with assigned provider(s) and will schedule procedures, make result calls, manage provider’s calendar(s), complete prior authorizations for biologics and take calls from patients about their symptoms or other concerns, in addition to other assigned tasks. They work closely with and support their provider(s) and they are the liaison between provider and patient. The department has a nice and casual feel to it and everyone seems to be very close which allows new people to adjust rather quickly. The ideal candidate must have a HS diploma/GED, a current Basic Life Support (BLS) card and completion of an approved training program OR unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code. To ensure success if the role great organizatinal skills an dependability re a MUST. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary The Patient Care Coordinator is the main patient contact for results, ordering labs and radiology, monitoring treatments and scheduling procedures. This position requires close communication with the providers and giving accurate information and recommendations to patients in a timely manner. Schedule, obtain insurance authorization and complete paperwork for radiology and lab procedures as necessary. Provide patient all applicable information regarding their procedure/visit. Receive test results and discuss abnormal results with provider and contact patient to review results. Schedule procedures and follow up visits including educating the patient regarding prep, risk and benefits, as applicable. Obtain cardiac clearance where applicable. Review all medications with patients. Ensure all consent, treatment and compliance contracts are signed and in place. Provide information and coordinate education of patients on therapy, procedures, tests and diagnosis. Obtains referral to other specialties as needed. Follow up with patient after procedure/visit to address any problems, concerns or questions regarding the procedure/visit and advise when they will be contacted with results. Communicate any medical problems and concerns to providers and respond back to the patient with provider recommendation. Address all patient contacts with medical needs and discuss with provider as necessary, carry out provider’s recommendations and orders. Maintain records of patient procedures, conversations and other pertinent information in patient charts. Act as liaison between provider, pharmaceutical companies and other physicians/physicians offices as necessary for continued patient care. Other duties as assigned. Qualifications Education High School Diploma or GED Required Licenses and Certifications Basic Life Support (BLS) BLS Required Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) Required