Responsibilities Community Liaison Opportunity – The ideal candidate for this Community Liaison position presents a positive and professional public image of the facility within the community, while working with leadership on departmental and facility business development goals. The Community Liaison must be able to demonstrate tact, resourcefulness, patience and dedication in a fast-paced environment. Candidates with sales experience and background in Mental Health and/or Substance Use Disorder fields are strongly encouraged to apply! HRI Hospital is 66-bed psychiatric facility with adult inpatient services and several partial hospitalization programs. We are part of the largest private mental health system in Massachusetts and can therefore provide competitive salaries, benefits, and opportunities for growth and development. At the same time, the smaller size of our facility allows us to provide personalized attention and training to all our employees. Employees are part of a multi-disciplinary team of dynamic professionals providing high quality care to a diverse inpatient and outpatient group of individuals. We are located in Brookline – right near Boston University and Coolidge Corner – and provide easy access to public transportation and free parking. Employees are our most valued asset and we encourage qualified individuals to apply. Website: https://www.hrihospital.com The Community Liaison serves as the liaison between the facility, the community, and referring agencies and is directly responsible for creating demand for the facility’s services through the effective application of ethical marketing principles and sales methods. Responsibilities: Account Management Effectively maximizes field-based time while maintaining a daily average of 8-10 individual, face-to-face contacts with assigned referral sources concerning facility programs, philosophies of treatment, and clinical outcomes and satisfaction data. Assesses, develops and implements sales activities, as approved by the Director of Business Development, to achieve maximum market penetration among assigned accounts and to identify potential accounts in targeted market segments. Responsible for maintaining up-to-date information in MedSeries 4/MIDAS/MEDIK, including documentation of daily contacts and accurate account information. The Community Liaison will display proficiency in utilizing proprietary reports to appropriately plan sales activity. Market/Program Knowledge Maintains a demonstrable working knowledge of the target markets utilized for referrals, as well as comprehensive knowledge of the status of specific target markets. Regularly attends in-services and program development meetings held by the clinical staff to remain informed of current program issues and programmatic changes or updates. Contributes to the development of the departmental Quarterly Strategic Plan specific to development strategies to grow service lines in assigned territory. Digital Marketing and Social Media Work with Business Development team to create and implement quarterly strategic plans for Social platforms to drive service lines and visibility. Includes working with key departments to drive campaigns and obtain content for posts. Benefit For the Community Liaison Include: Tuition Reimbursement - $4,000 per year Tuition savings to continue your education with Chamberlain University Challenging and rewarding work environment Career development opportunities across UHS and our 300+ locations! Diverse programming to expand your experience Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan A supportive and collaborative team environment Qualifications Requirements Education: Bachelor’s degree in related field preferred Experience: Prior marketing and/or sales experience OR prior behavioral healthcare experieced required. Marketing experience in a behavioral healthcare setting is preferred. Preferred experience in referral development, account management, sales growth, and physician relationships Licensure: Must possess a valid Driver’s License Knowledge: Prefer knowledge of the Boston and Massachusetts healthcare marketplace. Will be required to learn and retain knowledge of insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment and, age-specific programming. Must possess demonstrated business development concepts, sales abilities, competency in computer usage, and excellent written and oral communication skills; knowledge of and skills in application of marketing and sales principles; creativity and flexibility; skills in data collection analysis and interpretation; record of adherence to deadlines; customer service skills; willingness to travel, including overnight travel as required. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.