BlueCrest is a global, innovative leader in enterprise print, mail and customer communications. Our products include printers, inserters, sorters and parcel solutions—and a renewed commitment to innovative software and vote-by-mail solutions. We are proud to be an industry and market leader in the mail space. Although our manufacturing headquarters is based in Danbury, Connecticut, we are a global company with clients and team members in over 15 countries worldwide, including an expansive field service team comprised of over eight-hundred specialized field service technicians. Advancing our clients’ operations to meet the demands of the future takes a great team and hard work. We move quickly to creatively solve problems and implement change. Most of all we cherish our role as a trusted and innovative technology partner. We provide a supportive and inclusive working environment for employees where individuals can thrive, and teams can flourish. Our BlueCrest culture is reflected by our core behaviors: Innovation, Collaboration, Accountability, Resourcefulness and Enthusiasm (I CARE). It is with these behaviors in mind that we approach every customer, every idea, every product, and every employee, every day. It is the essence of how we interact and work—it’s how things get done at BlueCrest. DEPARTMENT SUMMARY The Solutions Development Engineering team provides technical sales support to our sales teams and to our clients. The Solutions Development Engineering team’s primary role is to gather client requirements and design solutions that meet the client’s business needs. POSITION SUMMARY_________________________________________________________________________________________________ This role supports the organization by providing technical sales expertise in the discovery and understanding of client technical requirements/workflows in order to help develop and present justifiable solution sets. This role has ownership and responsibility of the pre-sales engagement process and serves as a trusted technical advisor to the client, supplying the technical details of proposed solutions. This role acts as liaison between the organization’s sales/business development and engineering/manufacturing groups and coordinates the transition from sales to implementation once the deal is awarded. CORE RESPONSIBILITIES * Exhibit the highest ethics, professionalism and respect at all times. * Maintain strong technical knowledge of product lines as well as competitive strengths/weaknesses. * Responsible for discovery and documentation of client requirements, identifying any custom elements. * Responsible for the development of value-add solution sets exhibiting sound fundamentals and creativity in solution development. * Ensure service actively participating in solution development / delivery * Maintain strong internal and external communication practices, with timely development and socialization of information. * Communication of solution including key deliverables and metrics to internal stakeholders (management, sales, engineering, PMs, service, etc) * Documenting and communication of offering to client to ensure goals and expectations are met/addressed. Establish and convey client deliverables. * Adherence to, and improvement of, defined internal processes. Opportunity reviews * Develop list of tasks required for successful and timely implementation * Timeliness and accuracy of all documentation. * Remain in compliance with all Bluecrest policies. KEY RELATIONSHIPS The role will report to the Manager, Solutions Engineering collaborating with the following entities: * Client – multiple disciplines from operations through C-Suite * Sales / Sales Management * Engineering * Marketing * Service * Solutions Architects * Solutions Engineers * Software Solutions * Order Fulfillment * Project Management * Product Management MINIMUM: Previous experience working within a technical pre-sales position with a minimum of 5 years' related experience in this role. Proven business analysis skills, communication skills, executive skills, technical skills, and a deep understanding of industry trends is required. Requires 50% or greater travel. Adept at Microsoft Office programs as well as Visio and Dynamics365 Previous experience in the print and mail industry with knowledge of industry trends and familiarization with postal regulations. A good understating of IT networking, servers, and VM dependencies and requirements. A focus on client experience. PREFERRED: Bachelor’s Degree and a minimum of 5 years' related experience Extensive experience designing, scoping and documenting comprehensive projects, including but not limited to pricing and cost justification of solutions. Knowledge and experience with Pitney Bowes/BlueCrest product lines including insert, print, sortation, VBM, service programs and software suite. Strong knowledge of competitive landscape required. Experience in solutions delivery, project management. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled