Posted Date: Nov 10, 2023 Employment Type: Full Time The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here. Job Title Operations Coordinator - Fine Arts Job Description Job Summary: Brinks Fine Art US is seeking an Operations & Shipping Coordinator who would be responsible for providing hands on customer service for prompt, effective transportation, clearance, import, export and routing of both domestic and international shipments in accordance with proper company procedures and protocols. This person would also be directly responsible for overseeing our local transport/trucking operations inclusive of pre-calls to clients, supervision of transport teams, ensuring teams properly equip the vehicles with the necessary tools and materials, briefing teams on daily transport operations, ensuring proper vehicle pre and post-trip reports are completed and filed, general vehicle maintenance service scheduling and liaising with other related Brinks staff to ensure a seamless transfer of information between Customer Service and Operations/Art Handler/Driver staff. Starting pay: 55-65k Key Responsibilities: Receive incoming calls & e-mails from customers, Brink’s U.S. & overseas branches, Brink’s affiliates and agents and respond to requests for rates & service queries with estimates and details in a timely manner Coordinate day to day activities with in-house and 3rd party fine art handler & transport teams Maintain an understanding on a job-by-job basis of Customer Service commitments & pricing to clients with an eye on ensuring the services & timings planned for provided match those quoted and committed to Work closely with all Customer Service and Art Handler / Operations / Warehouse staff to provide and accurately communicate all information and pricing for services to customers and where necessary other internal departments within Brinks, as well Make all pre-calls to contacts for local collections and deliveries within the coming week providing a 2-hour window within 24 business hours of the scheduled collection or pick up Generate daily bills of lading and vehicle routing sheets and lead daily briefs with art handler transport teams to ensure all stakeholders are knowledgeable with each day’s booked projects Distribute, collect, file and ensure completeness and quality control of all Operations / Transport / Art Handler documentation Respond to inquiries regarding the status of shipments in transit through our global network Perform other duties as assigned and deemed necessary Minimum Qualifications: Minimum of 5 years of experience in Operations & Shipping Coordination within the fine art logistics field (i.e. fine art shipper(s), galleries, action houses, museums, etc) with a focus on attention to detail, industry best practices and outstanding client experience Must be 21 years or older Minimum of 5 years working with Microsoft Office and other transportation field software programs – both industry based and proprietary Preferred Qualifications: Experience with Export/Import with major airlines & air freight forwarders More than 5 years of combined experience in the fine art shipping logistics field Great attention to detail Experience leading, and working within, a successful team Professional Skills: Positive demeanor Reliable Collaborative work style / team player Ethical Ability to work independently (self-starter) as well as a productive member of a team Strong attention to detail Analytical & logical problem solving About Brink’s Brink’s is the global leader in security and logistics services, trusted by banks, financial institutions and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we’re needed. We do it because we’re trusted and valued. We do it because it makes us proud. Brink’s Proud. What’s Next? Thank you for considering applying for a job at Brink’s U.S. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s U.S. For more information about future career opportunities, join our talent network, Like our Facebook page or Follow us on Twitter. Brink’s is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink’s is also committed to providing a drug free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.