Position Summary: As a Scrum Master within the Scaled Agile Framework (SAFe), your primary responsibility is to facilitate the Agile Release Train (ART) and support the Agile teams in delivering high-quality products. Your role involves coaching, facilitating, and fostering an Agile mindset across the teams. However this role also includes the ability to switch between a Scrum Master mindset and a Program Manager mindset. Responsibilities: Team Facilitation Ensure Delivery focused approach Scrum Events Facilitate Scrum events, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, ensuring their effectiveness. Cross-Team Collaboration Promote collaboration and communication among Agile teams to ensure alignment and synchronization. Identify and address impediments to team progress. Agile Coaching: Agile Principles Coach Agile teams on SAFe principles, values, and practices. Foster a culture of continuous improvement and adherence to Agile methodologies. Team Empowerment Empower teams to self-organize and make decisions, fostering a sense of ownership and accountability. Provide guidance on Agile best practices and techniques. Program Execution and Delivery PI Planning Facilitate and actively participate in Program Increment (PI) planning events. Ensure that team priorities align with the overall program and organizational objectives. Backlog Refinement Collaborate with Product Owners to ensure a well-defined and prioritized product backlog. Assist teams in breaking down and estimating user stories. Metrics Tracking Define, track, and report key Agile metrics to measure team and program performance. Use metrics to identify areas for improvement and guide decision-making. Continuous Improvement Facilitate regular retrospectives and help teams implement improvements. Contribute to the Agile community within the organization by sharing best practices. Stakeholder Management Communication Ensure transparent and effective communication within the team and with stakeholders. Collaborate with Product Owners, Release Train Engineers, and other Scrum Masters to address dependencies and impediments. Conflict Resolution Address and resolve conflicts within the team and escalate when necessary. Foster a positive and collaborative team culture. Requirements: Certified Scrum Master (CSM) or SAFe Scrum Master certification. Bachelor’s degree in a relevant field or equivalent work experience. Proven experience as a Scrum Master in Agile environments. Strong understanding of SAFe principles and practices. Excellent facilitation and communication skills. Ability to adapt and lead in a dynamic and fast-paced environment. Nice to have:As a Scrum Master within the Scaled Agile Framework (SAFe), your primary responsibility is to facilitate the Agile Release Train (ART) and support the Agile teams in delivering high-quality products. Your role involves coaching, facilitating, and fostering an Agile mindset across the teams. Responsibilities: Team Facilitation Scrum Events Facilitate Scrum events, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, ensuring their effectiveness. Cross-Team Collaboration Promote collaboration and communication among Agile teams to ensure alignment and synchronization. Identify and address impediments to team progress. Agile Coaching: Agile Principles Coach Agile teams on SAFe principles, values, and practices. Foster a culture of continuous improvement and adherence to Agile methodologies. Team Empowerment Empower teams to self-organize and make decisions, fostering a sense of ownership and accountability. Provide guidance on Agile best practices and techniques. Program Execution PI Planning Facilitate and actively participate in Program Increment (PI) planning events. Ensure that team priorities align with the overall program and organizational objectives. Backlog Refinement Collaborate with Product Owners to ensure a well-defined and prioritized product backlog. Assist teams in breaking down and estimating user stories. Metrics Tracking Define, track, and report key Agile metrics to measure team and program performance. Use metrics to identify areas for improvement and guide decision-making. Continuous Improvement Facilitate regular retrospectives and help teams implement improvements. Contribute to the Agile community within the organization by sharing best practices. Stakeholder Management Communication Ensure transparent and effective communication within the team and with stakeholders. Collaborate with Product Owners, Release Train Engineers, and other Scrum Masters to address dependencies and impediments. Conflict Resolution Address and resolve conflicts within the team and escalate when necessary. Foster a positive and collaborative team culture. Requirements: Certified Scrum Master (CSM) or SAFe Scrum Master certification. Bachelor’s degree in a relevant field or equivalent work experience. Proven experience as a Scrum Master in Agile environments. Strong understanding of SAFe principles and practices. Excellent facilitation and communication skills. Ability to adapt and lead in a dynamic and fast-paced environment. Nice to have: Previous FedEx experience Master’s degree Domain knowledge in logistics, finance, or supply chain Previous FedEx experience Master’s degree Domain knowledge in logistics, finance, or supply chain Additional Information Posting Date: 22-March-2024 FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws regulations and ordinances. Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by