Print the next page of your career - on the world’s best ink! Our client is the world's largest producer of printing inks and pigments. They are looking for a customer-focused & organised professional to join them as Customer Service Advisor / PA to Operations Director in Reading.

Customer Service Advisor / PA to Operations Director

Reading, Berkshire, Home Counties

Full time

Salary dependent on experience (+ pension + 25 days holiday)

This is a unique hybrid role with a 50/50 split between Customer Service Representative and PA to the Operations Director of Publications and Metal Decorating Inks, EMEA.

• As a CSR you will provide excellent customer service within agreed guidelines and procedures, maintain contact with customers and provide accurate and timely information to ensure that orders are delivered in line with customer expectations or service level agreements.

• As PA you will undertake all administration duties for the Operations Director. You will build relationships and liaise with Senior Managers both in the UK and Europe.  You will ensure all work activities are conducted in an efficient and timely fashion and meet the expectations of the Operations Director.

Key responsibilities include:

• IT Systems and Applications - Working effectively within specific IT systems and applications    
• Telephone Skills – Be able to act professionally and appropriately over the telephone, representing the Company in the best possible light                
• Input and Maintain Records / Data – Ensure appropriate data is recorded accurately and in a timely fashion, ensure the regular maintenance of all records.       
• Follow Procedures – Follow all appropriate procedures effectively and perform all appropriate tasks within set time scales and to set standards.

Qualifications / Experience Critical for the job Holder

• GCSE Grade C / 5 equivalent Maths & English
• Good level of computer literacy including PowerPoint, Word and Excel
• To always maintain confidentiality
• Ability to work well under pressure
• Excellent communication skills

The company

Do you want to work for a company colleagues describe as "an excellent place to work" with "good managers and great colleagues"? A company with an "excellent health & safety culture, good pension and good organisation"?

Do you like the idea of working for an "ethical company who invest heavily in training of workforce to continually improve"? If the answer is a resounding yes and you have the skills for this role then click apply today!

How to apply for the Customer Service Advisor / Personal Assistant job:

If you have the skills and experience required for this CSA / PA job, click “apply” today and check your inbox for an email providing more information on how to tailor your application or provide any other supporting documents.

You must be eligible to work in the UK.

Other suitable skills and experience includes Personal Assistant, Customer Relationship, customer service representative, receptionist, administrator, secretary, executive assistant,