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Manager, Internet Product Management-Broadband Devices


United States

United States || 1234 Days Ago


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United States

Category :Administrative
Country :United States
publish date :2022-11-23
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Description


Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Internet sits at the heart of Comcast, and the Manager for the Internet Product will play a key role in delivering a superior internet product to 30m+ customers. Xfinity Internet products focus on delivering the fastest and most reliable service to our customers while being in a constant state of innovation and change. This individual will primarily be responsible for driving the success of Internet products through supporting the development of new Internet products from inception to launch, supporting the management of Internet products in market, ensuring a superior customer experience on Internet products through active efforts to monitor and improve on their performance, and aligning the Internet product space with broader company goals. In this role, this individual will work cross-functionally with a diverse array of stakeholders in all facets of the job. Among other duties, this individual will help execute customer research, strategic business cases, technology assessments, pricing & packaging evaluations, product launches, and more. Internet’s core importance to Comcast ensures this role will have great exposure and visibility. Excellent opportunity for a well-rounded, collaborative problem-solver wanting to work on next-generation products. This individual will report to the Sr. Director of Internet Product Management. Job Description Core Responsibilities Act as a true Product Manager, driving strategy development and excellence in operational execution for Internet Services to maximize business outcomes and the customer experience Oversee customer research and competitive analysis to obtain product insights; translate them into actionable recommendations, and partner with cross functional teams to drive consensus for and delivery of recommendations Conduct quantitative and qualitative analysis to determine the product go-to-market strategy, utilizing excellent strong analytical skills Drive the definition & delivery of customer value propositions by synthesizing customer needs with internal capabilities Assess technical and operational feasibility; drive development of and decision-making for setting business requirements for our key stakeholders and development partners and drive on time and within budget delivery of requirements Foster relationships and serve as a subject matter expert to cross-functional partners across Technology, Customer Experience, Finance, Procurement, Marketing, Sales, and others Participate in product modification, cost reduction, margin analysis, advertising and promotion, forecasting, product positioning and pricing strategies. Be accountable for profit and loss or budgetary management for assigned products. Develop, mentor and train Specialists to ensure department work performance and objectives are met. Consistently exercise independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Minimum Requirements Bachelors Degree or Equivalent Generally requires 5-7 years related experience Excellent team-work and interpersonal skills Strong analytical and quantitative background, problem solving, and communication skills Quick learner, comfortable with nascent technologies and emerging strategies Data & financial modeling skillsets including SQL, Tableau, & DBeaver a plus Fluent in MS Office including Word, Excel and strong PowerPoint/Keynote experience Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

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