Overview Support China Sales organization with general sales administration, reporting and execution tracking. Key duties include field sales communication, coordination of various sales activities (BU/MU level), arranging POSM execution and sales incentives tracking Responsibilities Functional Responsibilities: Support claims processing with proof-of-performance validation and dunnings Assist with maintaining sales and trade spend trackers, ensuring accruals are accurate and monitored monthly Coordinate POSM execution – Requirements gathering, POSM ordering / delivery and field sales execution tracking Support field sales team operations with incentive tracking, uniforms, annual leave calendars, T&E bookings / accruals, etc Assist with collating and publishing all field sales communications, including playbooks, promotional calendars, execution priorities and other ad hoc information First point of contact for customer queries relating to product range changes, pricing and claims, ensuring responsiveness and quick resolution Preparation & communication of new lines and pricing information to customers based on agreed customer format and notification lead time requirements Continuous improvement recommendations and implementation, especially in areas of Trade Spend tracking and Claims management Perform daily GMV, inventory status and shipment tracking Support GBS controls framework, ensuring test scripts are up-to-date and executed as required People Responsibilities: Develop winning relationships with MU/HQ Commercial teams and PepsiCo customers, ensuring highest levels of agility and support are provided Support the General Sales Support Lead with all initiatives to improve GBS service offerings Qualifications Degree qualified with min. 2 years’ experience within FMCG company Builds robust and successful working relationships Strong written and verbal communication skills Comfortable with large sets of data and reporting tools Highly proficient in Microsoft Office programs