Overview Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family. PenFed is hiring a Digital Media Intern to work onsite at our Tysons, Virginia location. The primary purpose of this job is to provide overall support to the social media team through a variety of tasks. The main responsibilities will fall under social media strategy and analytics, research, content creation, and content calendar management. It’s an exciting and fast-paced environment full of collaboration with direct teammates, other PenFed Credit Union departments, and the PenFed Foundation team. This will be a temporary summer position from June 9th through August 15th. Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. Conduct research on topics relevant to PenFed Credit Union and The PenFed Foundation events/social media, competitor content, and emerging platform features. Assist in researching audience behavior, demographics, and engagement patterns to inform social media strategy. Assist in preparing weekly, monthly, and quarterly analytics reports for the team and leadership. Identify patterns and opportunities from analytics to inform future content planning. Support creation of visually compelling and brand-aligned social posts for Facebook, Instagram, LinkedIn, and YouTube. Assist in maintaining and coordinating the content calendar by writing engaging and on-brand captions for social media posts. Schedule and publish content using social media management tools like Meta Business Suite. Coordinate post approvals and feedback with relevant team members. Collaborate with departments across the organization to gather content ideas and amplify internal initiatives. Participate in team meetings and brainstorming sessions, and contribute creative ideas. Perform administrative tasks, general support, or special projects with the social media team as needed. Assist with PenFed Digital content shoots and PenFed Foundation events when needed. Qualifications Equivalent combination of education and experience is considered. Currently pursuing or have completed a Bachelor’s degree in Marketing, Communications, Digital Media, or a related field. Strong written and verbal communications skills. Must be in office in Tysons, VA 2-3 days a week. Proficient in major social media platforms (Facebook, Instagram, LinkedIn, YouTube). Creative thinker with an eye for detail and visual storytelling. Comfortable working in a fast-paced, collaborative environment. Experience with Canva, Adobe Creative Suite, Basecamp, Meta Business Suite, is a plus. Comfortable with therapy dogs as we often times film with and work with a dog. Supervisory Responsibility This position will not supervise employees. Licenses and Certifications There are no additional licenses and/or certifications required. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.* Travel Ability to travel to various worksites and be on-call may is required. About Us Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.9 million members and over $31 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment Opportunity PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.