The Role:

Title: Building Surveyor Healthy Homes & Energy Efficiency Team

Contract type: Permanent, Full Time (35 hours per week)

Location: West Region West Ham Lane

Persona: Agile

Salary: Starting salary £40,500 - £45,000 plus £1,300 Essential Car User Scheme

Closing date for completed applications 30th September 2021

Interviews to be held over Microsoft Teams: 13th October 2021

*Previous applicants need not reapply*

Due to COVID19, colleagues in eligible roles are currently working from home in line with government guidelines Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated

An opportunity has arisen for an experienced Surveyor to join our Healthy Homes and Energy Efficiency Team. This is a newly created role within the Property Services team that will service L&Q’s West Region. Consisting of North, East London, Essex and surrounding areas.

The role reports into the Energy Efficiency Project Manager and is responsible for giving expert advice to the team on property surveying matters.

You will have a wide range of specialist skills including property surveying, both internal and external and a good understanding of construction and building methods gained by previous experience in a similar role. You will have understanding of mould and damp in domestic properties and an understanding of energy efficiency in domestic properties.

Health and Safety is of paramount importance in this role and we expect our Surveyors to be able to demonstrate a good knowledge of Health and Safety and compliance at all times.

The Healthy Homes and Energy efficiency Building Surveyor will have a knowledge of contract and housing law and will have ideally worked for Housing Associations or Local Authorities.

A large part of this role will involve reviewing reports supplied by contractors and implementing any actions needed and following them through to completion. You will be carrying out inspections on L&Q properties, then providing technical advice to the team. Candidates will have had extensive experience in carrying out specifications of jobs and will be confident in providing costings and recommendations. You will be able to produce condition reports.

Customer Service is at the forefront of everything we do. Our Surveyors will aim to create a positive impact on our resident’s lives and will be passionate and act with determination to resolve resident complaints and issues.

You will be able to influence a wide range of internal and external stakeholders and will have excellent communication skills. You will have had experience working with contractors and managing contracts.

This is an opportunity to work alongside a highly motivated team, in a fast-paced role delivering professional and great customer service on a daily basis. You will be part of delivering a ground-breaking programme called Healthy Homes to our residents. This programme has never been delivered in social housing before and has been tailor made for L&Q residents, it is a market leader in eradicating mould and damp in homes and changing lives. As part of your role you will also assist in the Energy Efficiency programmes which include legislative compliance. You will approach the work you do with energy, passion and determination to get a positive outcome for our residents by always putting the resident at the heart of what we do at L&Q. This is a socially rewarding role with an opportunity to make a real difference.

If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay.

In order to be considered for this role candidates will demonstrate the following:

• Experience working within a maintenance, social housing environment
• Knowledge of Health and Safety legislation
• Outstanding customer service skills
• Surveying qualification or similar experience
• Strong verbal and written communication skills
• Ability to work across a dispersed team and ability to self-motivate managing workload
• Technical Knowledge of a wide range of stock
• Knowledge of landlord and tenants act and section 20 process
• Extensive Knowledge of Building Maintenance and diagnostic techniques
• Knowledge in new build techniques

Our commitments:

COVID 19: The safety of our staff and our candidates is of the utmost importance. Every effort will be taken to ensure that safe ways of working are adopted throughout the Recruitment and Selection process. We are introducing extra precautions in line with UK Government Guidelines. Our recruitment processes will follow social distancing and COVID-19 Secure requirements. This will include the use of various technologies to support the interview process. Should candidates have any questions regarding this, or if you require additional support please let us know at the interview planning stage.

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.