Human Resources Associate - Benefits

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond. ZS’s India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients. Responsibilities: All benefits related groundwork Preparation of benefits related reports (usage and impact). Provides census data for insurance carriers, vendors and senior management. Responsible for administration of all benefits and wellness programs, including medical, OPD, Insurance, short- and long-term disability and related programs Managing the COVID resources and ongoing support + programs in this segment Assists employees regarding benefits claim issues and plan changes. Responds to benefits inquiries from employees on plan provisions, benefits enrollments, status changes and other general inquiries. Processes and administers all leave-of-absence requests and medical leave- related paperwork Manages the Advanced Education Program and other education support programs Manages the doctor and other wellness support provided by ZS India Running the health associated programs like Fitness for Impact, day-to-day sessions, in office sessions Becomes the spoc for office admin and procurement in all benefits and wellness related activities Researching on benefits trends Making recommendations based on data analyses Monitoring government regulations, legislation, and benefits trends Qualifications: Bachelor’s degree required (Master’s degree preferred) 2 to 4 years relevant work experience, multinational/global professional services required Sound analytical acumen and ability to interpret business metrics Experience working in a fast-paced and changing environment Strong mental agility and problem-solving skills Ability to proactively and continually collaborate with the business and broader HR team to bring the ‘best’ to your ‘client’ Experience in interfacing with international audiences and cross-office teams Strong project management and MS skills Ability to maintain high level of confidentiality and work with highly sensitive data and information Is agile to hold meetings during late evening (IST) for global support needed Excellent organizational skills and ability to multi-task while working against tight timelines Attention to detail and commitment to get things done, and getting them done well Sense of humor appreciated! ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable. Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire. NO AGENCY CALLS, PLEASE.