Human Resources Associate - Performance

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond. ZS’s India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients. HUMAN RESOURCES ASSOCIATE – PERFORMANCE & FEEDBACK As a Human Resources Associate – Performance & Feedback, you will work to support the global semi-annual performance review cycle. You will work collaboratively with a highly-motivated team within a fast-paced company. Your primary responsibilities will be to respond to inquiries about the system and the process. Requirements: Respond to ZSer inquiries about the Performance and Feedback platforms and their processes; troubleshoot administrative issues; Help to schedule and support the performance review process and related initiatives; Help to update training materials based on updates and changes; Coordinate/ Collaborate with internal teams as necessary to resolve issues with content and requests Produce reports & insights to support key stakeholders Analysis of performance and feedback data to support initiatives around high and low performers, hiring profiles, feedback frequency Help to manage performance evaluation content AWS or cloud experience a strong plus. Qualifications: BA/BS in related field required, PG or MBA preferred; plus 1-2 years’ total experience in performance management or similar specialty Experience with Microsoft Office tools; strong reporting and power point skills Project management and task management capability; Excellent interpersonal skills; strong written communication skills a must Motivated, Action and results orientation, comfort with fast pace and rapid change Flexibility to work across time zones, cultures and levels of the organization ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable. Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire. NO AGENCY CALLS, PLEASE.