Payroll Manager

Johnson & Johnson announced plans to separate our Consumer Health business to create a new publicly traded company. The process of the planned separation is anticipated to be completed within 24 months, and it will be subject to legal requirements including consultation with works councils and other employee representative bodies, as required, and other customary conditions and approvals. It is anticipated that, following conclusion of the transaction, this position may be conveyed with New Consumer Health. In that case, details of any planned changes would be provided to the successful candidate by New Consumer Health at an appropriate time and would be subject to any necessary consultation processes. Position Summary The Cluster Payroll Lead role is responsible for managing the payroll function (including time & attendance) for the North America Cluster, which includes United States of America and Canada countries. This role is responsible for the day-to-day management of payroll processing tasks, including active management of the payroll checklist, on-cycle and off-cycle payroll preparation and execution, and post-payroll tasks (including audits and reconciliations) for all countries in the cluster. In addition to managing day-to-day payroll operations, the Cluster Payroll Lead will also be responsible for creating country-specific procedures and policies to enhance and maintain effectiveness, ensuring compliance, suggesting areas of improvement, and interacting heavily with third-party payroll providers and other internal stakeholders (e.g. HR, Finance, Benefits, etc.). The Cluster Payroll Lead is expected to oversee all payroll resources in the Cluster. This includes providing direction, coaching, and mentorship to payroll resources to support a high-performance team environment. This position will report into the Regional Payroll Lead for the North America region. Key Responsibilities • Responsible for day-to-day management of payroll processing for all countries in the North America cluster • Create country-specific procedures and policies to enhance and maintain effectiveness (e.g. SOPs, DTPs, Work Instructions) • Provides coaching and mentorship to payroll resources in the North America cluster to support a high-performance team environment. Sets annual goals and develops effective career and development paths. Encourages continuous learning. Recruits and hires staff, as appropriate. • Creates and uses metrics to benchmark performance and improve processes/team productivity, plan/execute on implementation of process improvement initiatives • Provide leadership and guidance on issue resolution, escalation management, and risk mitigations • Partner with internal cross-functional stakeholders to ensure that upstream and downstream processes are functioning properly (e.g. HR data maintenance, GL file posting) • Manage third-party payroll providers against contractually agreed upon SLAs and metrics • Provide subject matter expertise to payroll team on regulations and practices related to payments, deductions, benefits, taxes and garnishments/court orders globally • Support payroll projects and cross-functional projects with payroll dependency • Support auditors and legal authorities with the execution of required activities • Ensure adherence, monitor, remediate and align compliance responsibilities with stakeholders. Manage, mitigate, and escalate risks on a timely basis • Ensure strong internal controls are in place, to achieve “adequate” internal and external audit ratings • Ensure month end, quarter end and year end payroll returns are complete, accurate and submitted to Government agencies, in a timely manner. • Responsible for annual payroll calendar, payroll elements, year-end updates, and proactively communicating to HR/management/employees as appropriate. Qualifications • A Bachelor’s degree or equivalent is required • A minimum of 8 years of prior experience in leading payroll processing operations is required • Strong knowledge of payroll processing in United States of America is required (processes, regulations, vendor landscape, etc.) • Language requirements specific to North America or United States of America and Canada are preferred • Strong strategic, transformational thinking and decision making is required • Cultural awareness and an ability to work with a multitude of people across North America; Experience in leading cross-cultural teams is a plus • A high degree of confidentiality, data protection assurance, conformity with J&J policies, procedures, external regulations, and agencies is required • Prior Experience with payroll processes, procedures, controls, regulations, and compliance is preferred • Knowledge and/or Experience with the ADP Celergo, ADP GlobalView, ADP eTime, Kronos, Salesforce Service Cloud, Workday is preferred • Prior experience in a multi-national company, and/or experience in a Service Center Environment preferred • Knowledge and/or Experience with Knowledge Management artifacts such as Desktop Procedures (DTPs) is preferred • Global and/or in-country payroll certification is preferred Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability Primary Location United States-Florida-Tampa-8800 Grand Oak Circle Organization Johnson & Johnson Services Inc. (6090) Job Function Finance Requisition ID 2206043183W