Sr. Implementation Consultant

Job Overview The Sr. Consultant (Implementation Manager) will be responsible for implementing iCIMS talent management products in customer facing engagements. They support and facilitate conversations to define business processes, manage implementation meetings, train users, facilitate change management within the customer organizations and provide technical implementation consulting and project management. He or she will develop and manage the tactical plan for implementation of iCIMS products and deliver on configuration efforts. The Sr. Consultant handles projects of Medium to High complexity. The Sr. Consultant will report to the Sr. Manager, Professional Services. About Us When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities Handles implementations of the largest scope and scale Carries out implementation projects from beginning to end stages for high profile Enterprise customers Leverages iCIMS software in the most efficient of ways in order to best teach and support customers Completes on-site consultations and optimization strategies, supports roll-outs, Performs complex data migrations, and advanced CSV imports/exports (HRIS, Background, and Assessment) Understands the fundamentals, processes and terminology of corporate recruiting environments, as well as a strong understanding of ASP systems and the benefits impact such systems introduce to new iCIMS customers Mentoring of recently hired Implementation Managers Supports customer during initial “live” period and transition to the Account Management and Support organizations Take significant responsibility for the overall success of the project and satisfaction of the customer Serve as an iCIMS software expert Provide and support project management efforts to complete projects on time and within budget Manage several implementations of various sizes and complexities simultaneously Consistently ensure business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies Qualifications Minimum 5 years’ related experience Ability to prioritize competing deliverables to meet deadlines, manage time and work in a fast paced, changing environment Demonstrated interest in current technologies; Proficiency with Microsoft Office (PowerPoint, Excel, Outlook) Candidates should possess excellent interpersonal skills and the ability to effectively scope, design, and manage multiple implementations of all types (Small Business, Industry and Enterprise) Proven success in leading high performance teams, achieving results through others, and being a strong team player Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively – to a variety of persona types A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions Strong results orientation with a proven track record of flawless execution and strong attention to detail Customer success orientation with ability to work with customers to research business processes, diagnose and resolve on-demand (web-based) software issues High level understanding of Talent Acquisition space including CRM and Onboard concepts. Advanced understanding of and ability to explain system-to-system integrations Strategic analysis/creative problem solving and business judgment are required Demonstrated ability to influence cross-functional partners and upper management to impact decision-making Project Management and HR knowledge/experience Education/Certifications/Licenses Required Bachelor’s Degree or equivalent work experience required PMP a strong plus PHR Certification a plus EEO Statement iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected]. Compensation and Benefits The target total compensation for this role is $65,000 - $86,600 Your estimated compensation will be based upon your experience. iCIMS offers the following benefits: medical, dental, vision, 401(k), an open vacation policy, sick days, short-term disability, long-term disability, maternity/bonding and parental leave, tuition reimbursement, flexible savings accounts, paid holidays, life and AD&D insurance.