Human Resources Associate - Learning (New Delhi, India)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond. ZS’s India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients. ZS’s Corporate Enterprise Functions operate the firm’s core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee. Human Resources develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations. HUMAN RESOURCES ASSOCIATE/LEARNING & EXPERTISE DEVELOPMENT We seek a Global Learning Delivery Associate to join our New Delhi, India office. The HR Associate partners with business stakeholders across offices to ensure seamless training delivery. The role coordinates training scheduling and delivery logistics (60%) and develops training analytics and measurement reports (40%). The Global Training Delivery Associate reports directly to the Global Training Delivery Lead. Responsibilities: Collaborate with business leaders and facilitators across various offices to schedule training, implement communication plans, manage participant enrollments and coordinate training logistics; Implement different methods for training analytics and metrics reporting; Manage course scheduling and tracking on the ZS internal Learning Management System; Ensure completion of various post-training activities such as assessments, participant feedback, and participation data recording; Partner with Learning & Expertise Development geographic leads to assist in training planning; Team with subject matter experts to implement and evaluate training and other learning resources; Partner with L&ED Program Leads to coordinate and schedule flagship programs. Qualifications: Bachelor’s degree in Human Resources, Training or related field required, advanced degree welcome; Up to three (3) years of related work experience, preferably operating a Learning Management System; Strong data analytics and reporting skills, Intermediate Excel skills required; Excellent oral, written and interpersonal communication skills to effectively work with all levels of the organization; Ability to proactively and continually collaborate with project team members and extended stakeholders to ensure timely, efficient, and accurate deliverables; Good task management and organizational skills. ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable. Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. NO AGENCY CALLS, PLEASE.