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<div class="mds-edited-text mds-font-body-copy-bulk"><p><b>Quality Assurance Officer</b></p>
<p><b>Full time (35 hrs/wk), <a name="_Hlk100334044" rel="no-follow">Fixed term maternity cover (up to 12 months - until maternity cover returns to work)</a></b></p>
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<p><b>Split place of work between Horizons (Reading, Berkshire) and Home Salary £27,000-£30,000 FTE pa plus benefits</b></p>
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<p align="center"><i>**Be at the heart of quality assurance with a leading online university**</i></p>
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<p>University College of Estate Management (UCEM) is long-standing and leading provider of supported online education. We exist to provide accessible, relevant and cost-effective education which enhances careers, increases professionalism and leads to a better Built Environment; we are also very passionate about sustainability. Operating from the UK and Hong Kong we have a global reach, and at any one time over 3,500 students are studying online with us. UCEM passed its first ever inspection by Ofsted with flying colours after earning an overall rating of ‘Good’ in November 2021.</p>
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<p>The Academic Quality Unit is a small team with big ambitions. Our mission is to drive excellence through a high quality, knowledgeable and professional support service that maintains standards and underpins a consistently outstanding student experience. This is an exciting opportunity to join the team and help to develop and manage the quality assurance and enhancement processes at UCEM.</p>
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<p>Your key responsibilities will centre around:</p>
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<li>Managing the quality assurance events for our programmes, including validation and approval events, and periodic review and re-validation; Seeking accreditation and re-accreditation of programmes with PSRBs; Helping to maintain our higher education academic infrastructure; Drafting policies and regulations and writing reports, as well as taking minutes; Supporting module and programme amendment processes; Running the student complaints and appeals process.</li>
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<p>You will interact with a wide number of internal and external stakeholders, so communication and relationship-building skills are a must. Strong planning and organisation skills are critical, as well as the ability to maintain focus on deadlines and pay attention to detail.  Experience of quality assurance, standards, and/or compliance is desirable but not essential and you must have the confidence to take full ownership of your areas of responsibility.</p>
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<p><i>At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers and our people consistently report high levels of employee satisfaction; your contribution will be valued, should you join us.</i></p>
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<p><b>JOB SPECIFICATION</b></p>
<p>We have a very detailed job specification for this role so please, before applying, take a look: <a href="http://www.ucem.ac.uk/jobs" rel="no-follow">www.ucem.ac.uk/jobs</a></p>
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<p><b>INFORMAL DISCUSSION</b></p>
<p>If you are unsure whether to apply for this vacancy but feel this role is exciting and want to find out more, we strongly encourage you to call the hiring manager (details below/within Job Specification) to discuss the role as well as your skills and experience.</p>
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<p>For an informal discussion about the role please contact Helen Edwards on 0118 921 4678 or email <a href="mailto:[email protected]" rel="no-follow">[email protected]</a> alternatively contact the HR team on 0118 467 2433 or <a href="mailto:[email protected]" rel="no-follow">[email protected]</a></p>
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<p><b>APPLICATION DETAILS</b></p>
<p>To apply please send your <u>CV, covering letter/email, and Recruitment Check Form</u> to [email protected]</p>
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<p><b>CLOSING DATE</b></p>
<p><a name="_Hlk79662187" rel="no-follow">Monday 25 April at 12 noon.</a></p>
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<p><b>INTERVIEWS</b></p>
<p>Please note, applications may be reviewed as and when they are received, so you may be invited to interview ahead of the closing date. Interviews are normally carried out over Zoom or Microsoft Teams, however we may invite you to visit our Reading office.</p>
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<p><b>NOTE TO AGENCIES</b></p>
<p>We do not use agencies as part of our recruitment process. We politely ask that you respect this decision and do not call our offices on seeing this advertisement; if you do, the same message will be repeated to you. Thank you for your co-operation.</p>