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<div class="mds-edited-text mds-font-body-copy-bulk"><p>Studland is an exceptional place for people, nature and history. We have a career defining opportunity for the right candidate to bring together these compelling stories to the 1.25m people who visit every year. We are looking for a Senior Visitor Experience Officer to bring to life a dynamic coast and dunes, seagrass restoration, World War II and deliver exceptional experience for an increasing number and diversity of visitor. You’ll be doing this by working with a fantastic team of NT staff and local partner organisations. And you’ll be doing this at a time when Studland’s masterplan will be updated.</p>
<p>This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year</p>
<p>What it's like to work here        <br />
The area is famed for its spectacular coast and countryside and is home to some of the rarest species in the UK including reptiles and breeding Seahorses. To become part of our friendly team, you will need a love of the outdoors, an interest in active pursuits and passion and enthusiasm for engaging and inspiring others. A strong commercial focus and year-round opening means working at Studland requires energy and commitment. The role is varied and located in a unique location.</p>
<p>For more information about our property please visit www.nationaltrust.org.uk/studlandbay</p>
<p>What you'll be doing        <br />
You'll work with the Operations and Experience Manager to ensure every aspect of the visitor experience is engaging and informative and delivers an exceptional experience to everyone every time. That involves delivering a monthly running programme, children's trails, coastal change interpretation or telling the story of WW11 at Studland. It will involve interaction with other Purbeck projects including Dynamic Dunescapes, Beaver reintroduction and the Marine Conservation Zone.</p>
<p>With our inspiring landscapes and centuries of history there's everything here to fire your imagination, to create events and deliver outstanding interpretation.</p>
<p>You'll also work as part of the Duty Management team dealing with everyday eventualities at a busy visitor focused site. Working week Sunday -Thursday.</p>
<p>Please also read the full role profile, attached to the end of this advert.</p>
<p>Who we're looking for        <br />
This job is all about providing a service. To be fantastic in this role, you’ll need to;</p>
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<li>Experience of delivering inspirational engagement activities</li>
<li>Have good people skills, enabling good working relationships with those in your team and across the property</li>
<li>Understanding of how to interpret significant collections to varied audiences.</li>
<li>Excellent organisational skills, and the ability to time manage projects successfully</li>
<li>Have good interpersonal skills, able to deal with visitors in a variety of situations</li>
<li>Have a flexible customer focused approach with experience in delivering high standards of customer service</li>
<li>Experience of working with and supervising volunteers</li>
<li>Empathy with aims of the National Trust, with genuine interest and knowledge of the work of the Trust</li>
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