¬counts Receivable Specialist

Main duties, areas of focus and role dimension: Ownership of the respective AR’s portfolio, collections, managing Credit exposure and managing internal and external communications related to the area Ability to work independently on the customers but also being able to back-up other team members Active dispute management co-ordination. Resolution of aged disputes in co-operation with Customer Services (across MD Franchises), Pricing and Cash Collection Teams. Timely Order Releasing based on Credit Policy and DTPs Answering emails, calls & requests in a timely manner Detailed and accurate comments provided for each action/customer contact in the activity log in JDE Active usage of CIGNON tool for Master Data requests once application is live Perform accounts receivable confirmations with customers for the respective portfolio. Perform tasks related with credit limit processes for respective customers (DBS, guarantee letter, credit limit follow up reports etc). Active participation in regular calls with GS Regional (Finance and CLS) Back up other team members and contribute to a pro-active and positive atmosphere within the team, despite challenging market conditions. Lead and coordinate regular customer communications over the phone with a focus on Key/Strategic Accounts (across Public/University, Private and Distributors) Maintain a regular relationship with all internal stakeholders: Customer Services (focus on timely/efficient query and dispute resolution) & Warehouse (release of customer orders and consignment related issues) Pricing Business Unit/Franchise Controllers/A2R Commercial/Key Accounts/Sales Ability to work cross Franchise, Cross Public & State hospitals / Private / Distributors / Wholesalers and Buying Groups. Ability & Willingness to work cross sector Be aware of any business changes and work with GS teams to reflect those timely in order to minimize any impact on performance (e.g. Market dynamics, healthcare system changes, VAT regulations) Adhere to relevant processes for Compliance, SOX and Audit requirements. Being introduced to corporate policies and procedures related to AR’s, collections, credit exposure, Bad debt and other policies and procedures related to this area. Qualifications Key Competencies, skills and qualifications: 3+ years of credit Control experience. Preference in the local market and healthcare industry University degree in Finance/ Economics, or equivalent Fluent Turkish and English languages required Ability and willingness to work effectively in a matrixed, multi-cultural and virtual environment Solid negotiation skills for collections on Turkish market Customer focused with the ability to build collaborative working relationships across functions and different levels of the organization Effective communicator, with experience in presenting to and influencing senior management. Computer literate: MS Excel, ERP (JDE/SAP) required. Primary Location Turkey-Istanbul-Istanbul- Organization J&J MEDICAL TURKEY (7348) Job Function Finance Requisition ID 2105979390W