Senior Human Resources Associate - Staffing (New Delhi, India)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond. ZS’s India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients. ZS’s Corporate Enterprise Functions operate the firm’s core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee. Human Resources develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations. SENIOR HUMAN RESOURCES ASSOCIATE/STAFFING We seek an experienced HR professional to join our team as a Staffer. This role will involve building teams to help ZS deliver on project engagements efficiently and effectively and supporting the senior staffers by ensuring effective system management and reporting that reflect accurate capacity and skills of our consulting staff. Responsibilities: To understand the demand, current and pipeline: Assess team options and make staffing assignments. Communicate appropriately; Proactively understand the pipeline of work with current and potential clients; Communicate regularly with appropriate leaders on capacity and staff situation; Work with the staffing leads and recruiting leads to identify and monitor capacity. To understand and record the following information for the consulting staff in the office: Current and future staffing levels as they evolve over the project duration, and staffing constraints, if any; Developmental goals and expertise areas. Additionally: Monitor hours reports and highlight exceptions to appropriate people ; Conduct periodic training on staffing tools and process for new staff; Monitor and facilitate staffing transitions for long-term staffed roles; Provide ad-hoc reports as needed; Collaborate with wider HR team to support staffing, learning and HR initiatives. Qualifications: BA/BS degree required with strong academic performance, advance degree preferred; 4-6 years of relevant work experience in a professional services environment with some demonstrated experience in the scope of this role; At least 12 months of ZS full time tenure with a sustained record of success, consistently meeting or exceeding role expectations under the appropriate ZS Competency Model; Training, education or experience relevant to the role; Excellent organizational skills and an ability to multi-task; Ability to establish relationships with all levels of management and employees; Ability to be patient, listen well, and offer balanced advice; Strong analytic skills/comfort with data analysis; Strong verbal and written communication skills; Attention to detail and commitment; Based upon the role, work authorization or language skills may be additional requirements; Ability to function effectively as a team member. ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable. Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. NO AGENCY CALLS, PLEASE.