PWC Technology - ITSCo HC Benefits Sr Manager

<div data-field='Description' class='jd-Description'><p>A career in our Human Resources team, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You&rsquo;ll focus on helping the local offices in driving the Firm&rsquo;s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace. As part of our Policy, Strategy and Leadership team, you&rsquo;ll provide strategic oversight, manage operations, and develop policies for all aspects of the Human Resources team.</p><p></p><p>To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.</p><p></p><p>As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:</p><p></p><ul><li>Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.</li><li>Deal effectively with ambiguous and unstructured problems and situations.</li><li>Initiate open and candid coaching conversations at all levels.</li><li>Move easily between big picture thinking and managing relevant detail.</li><li>Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.</li><li>Contribute technical knowledge in area of specialism.</li><li>Contribute to an environment where people and technology thrive together to accomplish more than they could apart.</li><li>Navigate the complexities of cross-border and/or diverse teams and engagements.</li><li>Initiate and lead open conversations with teams, clients and stakeholders to build trust.</li><li>Uphold the firm's code of ethics and business conduct.</li></ul><p></p><p></p><p>PwC IT Services Ltd (ITSCo) provides an opportunity to be at the centre of the Network&rsquo;s leading edge technology strategy. Providing shared technology services to the Network in a secure, legally compliant &amp; efficient manner. The team provides transactional support to the global entity &amp; an independent member firm part of the Network. Services span across the HC lifecycle including talent acquisition, onboarding, workforce management, rewards &amp; recognition, IT compliance, &amp; offboarding. </p><p></p><p><b><u>Job Requirements and Preferences</u></b><span>:</span></p><p><b><u>Basic Qualifications</u></b><span>:</span></p><p><b>Minimum Degree Required</b><span>:</span><br><span>High School Diploma</span></p><p><b>Minimum Years of Experience</b><span>:</span><br><span>6 year(s)</span></p><p><b><u>Preferred Qualifications</u></b><span>:</span></p><p><b>Degree Preferred</b><span>:</span><br><span>Bachelor Degree</span></p><p><b>Preferred Fields of Study</b><span>:</span><br><span>Human Resources Management</span></p><p><b>Certification(s) Preferred</b><span>:</span></p><p>SHRM-CP/SHRM-SCP; PHR/SPHR; CEBS</p><p></p><p><b>Preferred Knowledge/Skills</b><span>:</span></p><p>Demonstrates intimate abilities and/or a proven record of success as a team leader with knowledge of the policies and protocols related to benefit plan administration with in-depth attention to detail, organizational skills and agility to deliver quality deliverables in the following areas: </p><ul><li>Owning the management and execution of a portfolio of benefit plans/program including the benefits administration operations;</li><li>Monitoring legislative development activities or industry trends to identify opportunities for enhancements to or new plan features; </li><li>Serving as a subject matter specialist in assigned plans/programs to ensure compliance with plan/program rules and legal requirements; while confirming state regulations interplay and compliance with federal regulations, and multiple types of leaves (Disability, Family Medical, Parental, Military, etc.);</li><li>Working with retirement plan administrator to ensure service excellence, compliance and that they are operating in alignment with ITSco retirement plan provisions; </li><li>Reviewing and updating necessary communications and plan materials to employees and key stakeholders throughout the leave process such as leave notification letters, approval letters, leave information packets, etc; and,</li><li>Ensuring compliance with ERISA, HIPAA, COBRA, FMLA, ACA and other applicable regulations impacting Health and Wellness Plans.</li></ul><p>Demonstrates intimate abilities and/or a proven record of success with knowledge in the strategic planning, implementation and administration of employee benefit programs that creates distinctive value and establishes competitiveness in the marketplace including the following areas:</p><ul><li>Analyzing program performance through plan experience, utilization, efficacy, and cost;</li><li>Identifying gaps in design based on the program&rsquo;s stance in the marketplace and recommend modifications by creating a data-backed business case for change;</li><li>Reviewing and developing policies and procedures related to employee benefit programs and modify them as needed; and,</li><li>Recommending benefits vendors, consultants, brokers, trustees, etc. for selection in delivering Program objectives and serve as the primary contact for these third parties. </li></ul><p>Demonstrates intimate knowledge and abilities and/or a proven record of success in the following areas:</p><ul><li>Reviewing disability and Leave policies and how to administer them;</li><li>Managing relationships with PwC ITSCo (US) third party vendors of all leave/disability related Health &amp; Welfare plans, and third party administrators;</li><li>Tracking and following up on leaves of absence, including responses from employees, follow-up correspondence due dates, and expected return to work dates;</li><li>Analyzing and consulting with HR and Legal regarding all ADA (American with Disabilities Act) accommodation requests; </li><li>Administering PwC ITSCo (US) benefit plans including comprehensive understanding of plan documents, data analysis, benefit calculations, communications and implementation of benefit elections and payments;</li><li>Developing and managing the creation of procedural manuals; </li><li>Demonstrating experience with Microsoft Suite of tools (e.g. Excel, PowerPoint, Word); Google Suite (e.g. Docs, Slides, Sheets, Drive etc.), and Business Intelligence (BI) analysis tools (e.g. Alteryx, Tableau, PowerBI);</li><li>Identifying and solving complex problems, prioritizing tasks, independently making decisions, and/or escalating and consulting with leaders on challenging issues;</li><li>Communicating cogently to all levels of internal staff and management, both verbal and written; and </li><li>Working with leaders to leverage knowledge into actionable tasks.</li></ul></div><br><p>For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: <a href='https://pwc.to/coloradoifsseniormanager' style='color:
0000FF; text-decoration: underline;'>https://pwc.to/coloradoifsseniormanager</a>.</p><br><p>All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.</p><br>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: <a href='https://pwc.to/H-1B-Lottery-Policy' style='color:
0000FF; text-decoration: underline;' >https://pwc.to/H-1B-Lottery-Policy</a><br><br><p>For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.</p> <span style='display:none'>303248</span><br><p>Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.</p> <br><br>
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