Human Resources Shared Services Representative

Overview Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family. PenFed is hiring a Human Resources Shared Services Representative at our Alexandria, Virginia location. The primary purpose of this job is to deliver high quality, transactional and administrative duties for the Human Resources function. Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. Assist HR in carrying out various human resources programs and procedures for all credit union employees and subsidiary company activities. Provide administrative support to the human resource functions as needed, to include assistance with departments projects, programs and activities as required. Respond to general benefits questions from employees and retirees, contacting benefit providers and vendors when necessary. Collaborates with benefits team on benefits administration to include short- and long-term disability claims, workers compensation claims and processing, FMLA, COBRA and program enrollment changes. Assists in facilitating wellness events, community service events, sports activities, blood drives and job fairs, as needed. Assists with the facilitation of onboarding and offboarding employees to include preparation for new-employee orientation, employment files, checklists. Maintain the general HR mailbox and answer or route to appropriate functional team for resolution. Maintain I-9 and Visa/H1B compliance for new and existing employees. Responsible for maintaining all employment and benefits files. Assist or prepares correspondence as requested. Process incoming mail to HR and route as appropriate Identify issues and problems and surfaces matters to HR management in a timely manner. Recommend new approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed. NMLS activations and renewals Process Tuition Assistance claims and coordinate with L+D team on interpretation of policies. HRIS data entry Assist in the administration of monthly service awards and other recognition programs. Qualifications Equivalent combination of education and experience is considered Associates degree in related field plus. Bachelor’s degree desired. Minimum of one (1) to two (2) years’ experience in the HR field, or any similar combination of education and experience. Proficient in Microsoft products (Word, Excel, etc.) Understanding of the benefits and payroll process preferred. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.* Travel Ability to travel to various worksites and be on-call may be required. Special Message Regarding COVID 19 PenFed is continuing to hire and train exceptional individuals to help us serve our 2 million members both here and around the world. In light of the current situation with novel coronavirus (COVID-19), we have modified our hiring, onboarding, training, and deployment protocols in order to comply with current local and state guidance around social distancing. About Us Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2 million members and over $26 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment Opportunity PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 240-224-4256.
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