¬commodations Specialist (Employee Relations)

¬comodations Specialist (Employee Relations) OVERVIEW: The Accommodations Specialist role will be a member of the General Mills Employee Relations Team, and help ensure an inclusive, effective experience for all employees who may require accommodations to perform the essential functions of their role. This role will use subject matter expertise to provide awareness and advocacy to meet employees’ needs consistently and effectively. The Accommodations Specialist role will be the primary contact working directly with employees, HR, and leadership to assess, recommend, and help implement workplace accommodations. As the subject matter expert, this role will partner with the employee, leaders, and other stakeholders to assess accommodation requests, determine available options, help implement and monitor the accommodation, and help ensure the accommodation remains effective. This role will advocate on behalf of the employee throughout the process to help ensure accommodation needs are met whenever possible. This role will be responsible for answering general questions related to the accommodation process, understanding the needs of each situation, and arriving at effective and compliant recommendations. It will require the skills to build relationships and establish credibility quickly across multiple stakeholders. RESPONSIBILITIES: Provide end-to-end case management by serving as a subject matter expert on the accommodation process, including administering the interactive process by understanding employee restrictions and the need for accommodation, brainstorming potential solutions, partnering with HR, Legal, and leaders to implement accommodations, and ensuring appropriate documentation is completed Discern escalated situations and facilitate/coordinate decisions between stakeholders, including HR, leaders, Safety, Leave & Disability, vendors, Employee Relations, Legal, etc. As needed, partner and consult with Legal, Employee Relations teams on actions taken regarding individual team member accommodation decisions, especially as relates to issues of performance management and related concerns Provide consultation and coaching on workplace accommodations, acting as an advocate for the accommodations process by providing consultative and educational support to employees, HR, and leaders with a focus on problem solving and creative solutions Maintain subject-matter-expertise by keeping up to date with a changing external accommodation environment, benchmarking, and seeking out knowledge building through external resources Maintain a full caseload that may fluctuate during periods of high volume Coordinate, communicate, and deliver development and training activities for key stakeholders Regularly identify and communicate key learnings, partnering with the appropriate stakeholders to create solutions Drive process rigor and identify opportunities to further streamline the process, increase risk mitigation, and/or improve stakeholder experience. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. MINIMUM QUALIFICATIONS: Four-year degree or equivalent experience Two years of experience in a Human Resources position Ability to prioritize and manage multiple projects/tasks with strong attention to detail Demonstrated strong customer service, including follow up and communication skills (both written and oral) Ability to engage and partner with a diverse range of people across all levels of the organization Demonstrated ability to manage confidential information Experience exercising independent judgement and discretion while leveraging company policies and practices Experience building relationships and influencing others while working in a cross-functional environment Some experience with the ADA interactive process and a general understanding of disability and accommodation laws BEHAVIORS/COMPETENCIES REQUIRED: Treats others with empathy, dignity, and respect Strong teamwork Acts with a sense of urgency Embraces a learning mindset Drives process rigor and continuous improvement Finds solutions despite stakeholders who will sometimes disagree (strong problem-solving and critical thinking) Ability to flex schedule to meet with employees on their work schedule PREFERRED QUALIFICATIONS: Experience in a manufacturing environment Experience in a union environment COMPANY OVERVIEW We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.