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Customer Success Executive job with SAVVY MEDIA | 8413214 <meta property="og:site_name" content="
Luxembourg
•
Posted: 2022-12-19
•
52 Views
Job Overview & Requirements
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Job Details</a>
</li><li class="mds-tabs__list-item">
<a href="
company-information" id="label-company-information" class="mds-tabs__tab js-tabs-item" data-test="tabs-trigger-company-information" data-click-tracking="{"csrfToken": "Jq1KZ_BK7QHLD8vZ1BBgQ3JCpnromgv3Wc-C-P-PTI3","action": "RecruiterTabView","jobId": "8413214","linkSourcePage": "JobDetails"}">Company</a>
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<h2 class="mds-tabs__panel-header">Job Details</h2>
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<div class="mds-edited-text mds-font-body-copy-bulk"><p><b>London (fully remote)</b></p>
<p> </p>
<p><b>£30-35K + bonus + profit share</b></p>
<p> </p>
<p>Are you an experienced Campaign Manager with a penchant for software engineering? Yes? Then SAVVY Media have the role for you! Our client is a market leader in the tech space, who continue to go from strength to strength. We’re looking for a Customer Success Manager to supervise the clients’ digital campaigns to ensure they meet agreed outcomes, are delivered on time and encourage account growth.</p>
<p> </p>
<p>The ideal candidate needs to be passionate about relationship building, commercially minded, organised and an excellent communicator. Whilst media experience is not essential, an understanding of the media industry is desired alongside robust experience of managing multi-channel campaigns.</p>
<p> </p>
<p><b> Key Responsibilities:</b></p>
<ul>
<li>Project managing the clients digital campaigns Working as the point of contact between the client and internal stakeholders (e.g. sales, marketing, event operations etc) Working alongside the Account Manager to take briefs and identify opportunities for cross-selling/up-selling Maintaining regular communication with the client to nourish relationships and drive renewals Liaise closely with Event Managers to ensure a consistent sponsorship experience and effectively campaign management Delivering campaign briefs to the marketing team with clarity and precision Ensure good morale within the Commercial Team Help drive team performance to ensure company, individual and team KPIs are met</li>
</ul>
<p> </p>
<p><b>Skills & Knowledge:</b></p>
<ul>
<li>Track record of campaign management – ideally in media Articulate and faultless verbal and written communication skills Awareness of data and the value it holds The ability to thrive in a high pressure and fast-moving environment Strong project management, organisational skills and attention to detail Ability to work autonomously, as well as part of a team</li>
</ul>
<p> </p>
<p> </p>
<p>Our client operates a fully remote working style which is a fantastic opportunity for anything living outside of London or in need of a more flexible working pattern. Think you’ve got what it takes? Get in touch now for immediate consideration!
beSAVVY</p>
<p> </p>
</li><li class="mds-tabs__list-item">
<a href="
company-information" id="label-company-information" class="mds-tabs__tab js-tabs-item" data-test="tabs-trigger-company-information" data-click-tracking="{"csrfToken": "Jq1KZ_BK7QHLD8vZ1BBgQ3JCpnromgv3Wc-C-P-PTI3","action": "RecruiterTabView","jobId": "8413214","linkSourcePage": "JobDetails"}">Company</a>
</li></ul><section class="mds-tabs__panel" id="job-description" data-test="tab-panel-
<h2 class="mds-tabs__panel-header">Job Details</h2>
<div class="mds-tabs__panel__content">
<div class="mds-edited-text mds-font-body-copy-bulk"><p><b>London (fully remote)</b></p>
<p> </p>
<p><b>£30-35K + bonus + profit share</b></p>
<p> </p>
<p>Are you an experienced Campaign Manager with a penchant for software engineering? Yes? Then SAVVY Media have the role for you! Our client is a market leader in the tech space, who continue to go from strength to strength. We’re looking for a Customer Success Manager to supervise the clients’ digital campaigns to ensure they meet agreed outcomes, are delivered on time and encourage account growth.</p>
<p> </p>
<p>The ideal candidate needs to be passionate about relationship building, commercially minded, organised and an excellent communicator. Whilst media experience is not essential, an understanding of the media industry is desired alongside robust experience of managing multi-channel campaigns.</p>
<p> </p>
<p><b> Key Responsibilities:</b></p>
<ul>
<li>Project managing the clients digital campaigns Working as the point of contact between the client and internal stakeholders (e.g. sales, marketing, event operations etc) Working alongside the Account Manager to take briefs and identify opportunities for cross-selling/up-selling Maintaining regular communication with the client to nourish relationships and drive renewals Liaise closely with Event Managers to ensure a consistent sponsorship experience and effectively campaign management Delivering campaign briefs to the marketing team with clarity and precision Ensure good morale within the Commercial Team Help drive team performance to ensure company, individual and team KPIs are met</li>
</ul>
<p> </p>
<p><b>Skills & Knowledge:</b></p>
<ul>
<li>Track record of campaign management – ideally in media Articulate and faultless verbal and written communication skills Awareness of data and the value it holds The ability to thrive in a high pressure and fast-moving environment Strong project management, organisational skills and attention to detail Ability to work autonomously, as well as part of a team</li>
</ul>
<p> </p>
<p> </p>
<p>Our client operates a fully remote working style which is a fantastic opportunity for anything living outside of London or in need of a more flexible working pattern. Think you’ve got what it takes? Get in touch now for immediate consideration!
beSAVVY</p>
<p> </p>
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Job Summary
Category
Accounting
Country
Luxembourg
Employment Type
Full Time
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