Employee Relations Advisor (Hybrid)

Overview & Responsibilities At Republic Finance, we are building a leading consumer lending company. In business for over 60 years, we are proud to be a trusted lender in over 250 communities in 13 states! We specialize in providing flexible lending solutions and outstanding customer service. Driven by our shared mission to pursue excellence for our team, our customers, and our performance, we are transforming into a modern, fast-growing business. Our Employee Relations Advisor serves as a trusted consultant to leaders and team members and provides guidance on a wide range of employment-related issues. We place a strong emphasis on collaboration and dedication to quality and confidentiality in our daily work. More specifically, this role’s responsibilities include: Provides consultation, guidance, and coaching to leaders to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions. Demonstrates strong analytical skills, with an ability to analyze information to identify the root causes of problems and proposing realistic and practical solutions to address them based on knowledge and understanding of the organization and its operating environment. Advises and influences all levels of management around complex employee relations decisions, e.g., performance management, business conduct, terminations, restructuring and policies, guidelines and practices and work closely business leaders to ensure appropriate resolution of all cases. Makes recommendations to leaders to improve work relationships, enhance employee engagement and improve productivity and retention. Assists leaders in the development and implementation of corrective actions and terminations. Conducts thorough, fair, and timely investigations into reported policy violations or grievances. Performs discreet, confidential, and effective interviews with the ability to develop trust with team members to allow for honest and transparent dialogue. Maintains detailed, accurate investigation files. Assists with the review and assessment of termination requests; provides guidance to leaders. Responds to unemployment claims. Proactively researches information to ensure compliance, provides appropriate consultation and avoids/eliminates exposure to the organization. Consults with Employee Relations Manager regularly on open cases. Develops and maintains various departmental reports. Reviews exit interview responses; recommends action if necessary and communicate responses. Acts as an administrator of employee engagement software including reviewing, reporting, replying to, and summarizing trends. Provides training on Employee Relations topics. Performs other duties as assigned. Requirements Bachelors degree or equivalent practical experience; HR certification preferred 3+ years of HR Generalist experience to include performance management and coaching/advising leaders; significant time spent dealing with ER-related issues Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint), business communications, excellent file documentation Strong knowledge of pertinent state, federal and local regulatory requirements Travel up to 20% Ability to establish cross-functional relationships and credibility at all levels and geographies Able to communicate empathetically and diplomatically, demonstrating an understanding of each stakeholder’s specific situation and maintaining high integrity and confidentiality Effective analytical and problem-solving skills with the ability to organize and analyze data Capable of applying discretion and sound judgment while leading sophisticated processes, decisions and handling sensitive information Strong customer relationship skills (customer service centric) Exceptional coaching, facilitation, and conflict resolution skills Detail-focused; accuracy is critical Prior business writing experience Team-player able to thrive in a fast-paced work environment Ability to manage and be accountable for multiple projects and case load within required SLAs or better; working independently Critical thinking is important to success in this role Benefits We offer a competitive compensation and benefits package including: Health/Dental/Vision Paid Time Off (PTO) 401 (K) and employer match Company provided Life Insurance & Long Term Disability Additional benefits with Republic Finance include: Employee of the Month Program Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society Professional offices with a friendly team environment Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
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