Learning & Development Specialist

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success. General Mills, Inc. is an American multinational manufacturer & marketer of branded consumer food products. We are one of the largest makers of natural & organic foods in the U.S. $19 billion in fiscal 2022 net sales, Our nine largest brands each generate +$1 billion in annual retail sales, Our brands are enjoyed by people in +100 markets globally, Our team of over 30000 employees brings passion & creativity to work each day General Mills India Center (GIC) is the global shared services arm of General Mills Inc. and employs over 1400 individuals from different workstreams and backgrounds. We are a vibrant and diverse Capability Center that provides business services to various global entities of General Mills in the areas of Business Operations, Analytics Consulting, IT Development & Technology Consulting, Consumer Research and Research & Development Job Title: L&D Specialist Function: Human Resources Location: Mumbai, India Job Type: Full time Role Reports to: Senior Manager – HR (Talent Management) Shift Timings: Regular day shift Job Overview This position is responsible for training operations & coordination, data management, vendor management and new hire onboarding. This role is positioned within the L&D Function in GIC HR. Job Responsibilities • Learning Operations & Coordination : o Build strong working relationships with L&D SPOCs and Training Partners / Vendors o Learning Operations  Create and maintain logistics checklists for all programs  Liaise with Enterprise Workplace Solutions for all arrangements as required for trainings  Block venues/confirm virtual meeting links for all training programs  Liaise with the approved printers for training materials (handouts etc)  Share venue/virtual meeting link details and session times with Facilitator / Vendor Coordinator prior to the training  Track attendance for every session based on final list of nominations  Manage the LMS as a Learning Administrator (create sessions, update session participation, report data from LMS)  Drive session enrolments and collaborate with L&D SPOCs to garner participation  Manage purchase orders / doc routes for the individual vendors  Update Training Attendance on the LMS  Process Invoice received from vendor  Share any post-program materials with participants, as applicable • L&D Metrics & Analytics  Track attendance, Update participation data on the LMS and use the LMS reporting functionality effectively  Share participation data with Function L&D SPOCs on a monthly basis  Prepare and review key L&D dashboard and share insights with the team • Vendor Contracts & Invoicing  Build strong working relationships with Training Partners / Vendors  Document contracts with vendors as per agreed terms  Raise Doc Routes for finalized work orders and processing invoices  Respond to queries from partners / vendors in a timely manner  Track and share report on monthly expenses against the L&D budget • Manage Training Programs  Support L&D Lead with Training Needs identification & program evaluations  New Hire Orientations & Continuous Improvement Onboarding  Design and update learning content as required  Ensure all arrangements on the day of the session  Liaise with facilitators for schedules, content updates and prep  Block venues/virtual meeting links for monthly sessions  Share training materials / pre-work/ handouts with participants  Manage participant communication  Report feedback received for programs on the LMS  Participate in a few of these sessions as an observer and share recommendations on modifications to L&D Manager based on observation / feedback received Qualifications • Minimum Degree Requirements: Bachelors • Preferred Degree Requirements: Masters • Preferred Major Area of Study: HR / Training / Operations • Experience – 4-6 years Skills • Communication (Verbal, Written), Stakeholder management & Business partnership • Interpersonal skills and working effectively in a team • Demonstrate results orientation, initiative and proactive style, organization & detail orientation, solid prioritization skills • Advanced proficiency in MS-Office (MS-Excel, MS-Word, MS-Outlook etc) • Experience of working on LMS and Tableau will be beneficial COMPANY OVERVIEW We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.