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<div class="mds-edited-text mds-font-body-copy-bulk"><p><b>Student Progression Officer</b></p>
<p><b>Full time, permanent</b></p>
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<p><b>Split place of work between Horizons (Reading, Berkshire) and Home</b></p>
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<p><b>Salary £23,000 FTE pa plus benefits </b></p>
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<p align="center"><i>We’re looking for someone with experience working with and supporting students looking to start their career in Higher Education.</i></p>
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<p>University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education. We exist to provide accessible, relevant and cost-effective education which enhances careers, increases professionalism and contributes to a sustainable built environment. Operating from the UK and Hong Kong we have a global reach, and at any one time over 3,500 students are studying online with us. UCEM passed its first ever inspection by Ofsted with flying colours after earning an overall rating of ‘Good’ in November 2021.</p>
<p>An exciting opportunity has arisen for a passionate and enthusiastic individual to enhance the student experience by supporting both the Careers team and the Outreach & Inclusion team. You will support the Careers team and will contribute to the delivery of Outreach and Inclusion activities identified within UCEM’s Access & Participation Plan and Widening Participation strategy.</p>
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<p>Your key responsibilities will centre around:</p>
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<li>Support the delivery of UCEM’s Outreach and Inclusion events.</li>
<li>Respond to and resolve student enquiries on a wide range of careers-based matters.</li>
<li>Participate in online student events such as Welcome Week and Welcome Back Week.</li>
<li>Maintain and analyse careers data and the evaluation of careers focused activities.</li>
<li>Ensure student facing information, advice and guidance is regularly updated and accessible to students.</li>
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<p>To deliver these responsibilities we need your excellent customer service skills and past experience of working with students. You must have strong communication skills and be able to use your own initiative to progress work.</p>
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<p><i>At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.</i></p>
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<p><b>JOB SPECIFICATION</b></p>
<p>We have a very detailed job specification for this role so please, before applying, take a look: <a href="https://www.ucem.ac.uk/current-vacancies/" rel="no-follow">https://www.ucem.ac.uk/current-vacancies/</a></p>
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<p><b>INFORMAL DISCUSSION</b></p>
<p>If you are unsure whether to apply for this vacancy but feel this role is exciting and want to find out more, we strongly encourage you to call the hiring manager (details below/within Job Specification) to discuss the role as well as your skills and experience.</p>
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<p>For an informal discussion about the role please Charlotte Thackeray, Outreach and Inclusion Lead on 0118 467 2496 or email <a href="mailto:[email protected]" rel="no-follow">[email protected]</a> alternatively contact the HR team on 0118 467 2013/2433  or <a href="mailto:[email protected]" rel="no-follow">[email protected]</a></p>
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<p><b>APPLICATION DETAILS</b></p>
<p>To apply please send your <u>CV, covering letter/email, and Recruitment Check Form</u> to [email protected]</p>
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<p><b>CLOSING DATE</b></p>
<p>Friday 9 December 2022 at noon</p>
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<p><b>INTERVIEWS</b></p>
<p>Please note, applications may be reviewed as and when they are received, so you may be invited to interview ahead of the closing date. Interviews are normally carried out over Zoom or Microsoft Teams, however we may invite you to visit our Reading office.</p>
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<p><b>PRE-EMPLOYMENT CHECKS</b></p>
<p>UCEM undertakes thorough pre-employment screening as part of its recruitment process. Given we have contracts with Government offices, we make sure our checks comply with the Baseline Personnel Security Standard (BPSS). Checks will include identity, right to work, basic disclosure criminal record check, and three years of employment history.</p>
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<p><b>NOTE TO AGENCIES</b></p>
<p>We do not use agencies as part of our recruitment process. We politely ask that you respect this decision and do not call our offices on seeing this advertisement; if you do, the same message will be repeated to you. Thank you for your co-operation.</p>
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<p><b>EQUALITY, DIVERSITY AND INCLUSION</b></p>
<p>Here at UCEM we champion equality, diversity and inclusion in our workforce.  We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.</p>