Complaints Assistant job with CHARITY PEOPLE | 8228040 <meta property="og:site_name" content="

Job Details</a>
</li><li class="mds-tabs__list-item">
<a href="
company-information" id="label-company-information" class="mds-tabs__tab js-tabs-item" data-test="tabs-trigger-company-information" data-click-tracking="{&quot;csrfToken&quot;: &quot;psJ6jgyjwgjbnK3oWXP5w5UKXYuujExgYA_rUOO-72O&quot;,&quot;action&quot;: &quot;RecruiterTabView&quot;,&quot;jobId&quot;: &quot;8228040&quot;,&quot;linkSourcePage&quot;: &quot;JobDetails&quot;}"
>Company</a>
</li></ul><section class="mds-tabs__panel" id="job-description" data-test="tab-panel-

<h2 class="mds-tabs__panel-header">Job Details</h2>
<div class="mds-tabs__panel__content">





<div class="mds-edited-text mds-font-body-copy-bulk">Are you interested in working for a psychotherapy regulator and playing a part in safeguarding the public?</p>This is an excellent opportunity for an experienced senior administrator to gain personal development as part of a supportive team and working with a range of stakeholders including lawyers, psychotherapists and regulatory committees.</p> </p>Once in post as <strong>Case Administrator</strong> , you will receive training to enable you to provide effective administrative support to the Complaints and Conduct team and Professional Conduct Committee. </p> </p><strong>Key Responsibilities include: </strong></p>Provide administrative support to Complaints and Conduct Team and Professional Conduct Committee</li>Arrange Panel hearings and work closely with lawyers to ensure procedural fairness and assist in drafting of decisions made by Panels</li>Maintain a log of the root cause of complaints that are investigated by the Complaints and Conduct Team</li>Organise annual complaints event to share the above information to its membership</li></ul> </p><strong>Essential Criteria:</strong></p>An appetite to learn new policies and procedures relating to protecting the public</li>Extensive office administration experience</li>Excellent organisational skills with an ability to prioritise and manage a busy workload</li>Excellent written and verbal communication skills</li>A strong understanding of the importance of confidentiality and discretion when dealing with sensitive topics"</li></ul><strong> </strong></p><strong>Employee Benefits include: </strong></p>25 days annual leave, plus 8 days bank holidays</li>additional leave over the Christmas period scheme</li>an employer contribution equivalent to 8 per cent of salary paid into a pension scheme (company or private)</li>flexi-time scheme</li>training and development opportunities</li>childcare vouchers</li>interest-free season ticket loans</li>cycle to work scheme.</li></ul> </p>If you would like to apply for this rare opportunity, please get in touch asap! </p> </p>Charity People actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.</p><img src="https://counter.adcourier.com/Z2xlbi44MTcyNi40MzlAY2hhcml0eXBlb3BsZS5hcGxpdHJhay5jb20.gif" rel="no-follow" />