Associate Customer Development Manager

Johnson & Johnson Consumer, Inc, a member of Johnson & Johnson’s Family of Companies, is currently recruiting for an Associate Customer Development Manager. Johnson & Johnson Family of Companies touches more than a billion people’s lives each day through our health care products and services, our corporate giving, and the volunteer efforts of our employees. The Johnson & Johnson Family of Consumer Companies develop and market beloved brands that address the needs of consumers and health care professionals worldwide. Our portfolio ranges across several distinct business units: Baby Care, Oral Care, Compromised Skin Care, Beauty, and OTC products. On November 12, 2021, Johnson & Johnson announced plans to separate our Consumer Health business to create a new publicly traded company. The process of the planned separation is anticipated to be completed within 24 months, and it will be subject to legal requirements including consultation with employee representative bodies, as required, and other customary conditions and approvals. It is anticipated that, following conclusion of the transaction, you will be an employee of an entity within the newly created Consumer Health company and your employment will be governed by that company’s employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you at an appropriate time and subject to any necessary consultation processes. The Associate Customer Development Manager is accountable to execute strategies and develop tactics that align with customer strategies to deliver shipment forecast, consumption, and share goals. The incumbent collaborates with both internal and external partners to devise mutually profitable business plans that can be feasibly executed. The incumbent develops and maintains relationships at the customer level to drive growth through key category platforms and initiatives. The incumbent is responsible for new item execution including speed to market targets, shipment forecast and consumption goals within assigned area. The incumbent manages trade funds within budget and analyzes promotional spending to maximize ROI. Key Responsibilities: • Implements 4P's (product, placement, promotion and pricing) business tactics that align with brand strategies and meet customer needs • Manages trade budget for assigned area including Lynx, returns, displays and other promotional efforts • Achieves forecast accuracy by working with CPFR partners • Troubleshoots orders, provides status to customers, and seek to resolve all logistical issues and challenges • Collaborates with finance, supply chain, brand and sales strategy trade customization to align efforts and tactics with customer(s) • Acts in the role of primary point of contact for a category or categories with the customer and meets frequently with buyers to discuss tactical matters such as progress to goals, promotional initiatives, issues and competitive threats • Executes new product launches and provides promotional materials appropriate for assigned customer(s) • Conducts analysis to assess effectiveness of promotional activities and strategies • Monitors key metrics to measure progress to goals • Utilizes syndicated and customer data to incorporate into sales plans • Tailors customer-and product group-specific sales presentations to gain support for recommendations • Complies with company policy and procedures at all times Qualifications • 4-year degree required • 3+ years prior consumer sales-related experience required • Broad experience across sales, operations, trade, and category roles is preferred • Ability to interpret and communicate complex business data • Ability to communicate and negotiate effectively • Syndicated data experience required • Experience working with a top-ten retailer (i.e. Walgreens, Walmart, Target, CVS) preferred • Demonstrated ability to build strong business relationships • Ability to work effectively within a fast paced, complex matrix environment • The position will require up to 15% domestic travel At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, depending on location and subject to local legislation, candidates offered employment may be required to show proof of COVID-19 vaccination or, in certain countries, secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. If you are invited to interview for the position, your recruiter will advise on the vaccine requirement status in your geographic location. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Primary Location United States-Illinois-Buffalo Grove-2150 East Lake Cook Road,
260 Other Locations North America-United States-Illinois-Chicago Organization Johnson & Johnson Consumer Inc. (6101) Job Function Sales Requisition ID 2206058772W