Overview Why OCTA Discover work that moves you in a dynamic and innovative setting. Be part of a team delivering Orange County’s transportation network of today and creating a vision for the future. OCTA is the county’s transportation planning commission and public transit operator. With a focus on safety and accountability, we plan, fund, and implement countywide projects that include bus and rail transit, freeways and express lanes, rideshare, microtransit, paratransit, active transportation, and environmental programs. We’re passionate about creating a balanced, equitable and sustainable transportation system that reflects the diverse travel needs of the county’s 34 cities and 3.2 million residents. Our employees rated OCTA as a top workplace in Orange County. Come join us on our mission of keeping Orange County moving. Overview: Under general direction performs detailed ridership, on time performance, operations, and schedule analysis for existing, planned, and high frequency rail service. Plans, develops, administers, and implements appropriate service levels for Orange County and regional rail. Functions as lead person for schedule and operations coordination with other service providers. Represents OCTA’s interest at meetings and committees with corridor cities, SCRRA and stakeholders as necessary. This is an exempt position in Salary Grade 205: Min $95,175 - Mid $114,212 - Max $133,247 annually. The starting salary will be within this range based on qualifications. This posting will remain open until filled. Responsibilities This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to this job. Displays High Integrity & Honesty: Takes personal responsibility, acts with honesty and consistency. Has Technical and Professional Expertise: Has the technical skills, product knowledge and professional skills to do the job. Conducts system-wide and line segment performance monitoring in support of development of rail service changes. Monitors and coordinates special Metrolink train service. Prepares and presents Board reports, written ridership and operations analysis, reports, charts, tables, and other graphics. Assists in oversight and monitoring of commuter rail budget and agreements. Oversees Orange County station operations and maintenance and collaborates with station cities on Metrolink or OCTA-lead campaigns or service improvements. Performs analysis of commuter rail integration with bus and non-motorized transportation and collaborates with service providers. Oversees consultant service contracts for modeling, operational and statistical analysis, development of schedules, service planning, ridership and on time performance. Ensures consultant adherence to scope, schedule, and budget. Solves Problems & Analyzes Issues: Has and applies problem analysis and problem-solving skills on a technical and interpersonal level. Analyzes impacts to load factors, equipment and crew availability, and ridership as a result of changes in service levels and or schedule changes. Performs statistical analysis of data and quality control checks to ensure data integrity. Takes Initiative: Initiates new programs, processes, relationships, or technologies to accomplish goals. Responds to inquiries from member agencies, railroads, other transit authorities, Cities, public and other professional groups. Develops, maintains, and improves performance measurement databases. Works in a Collaborative Manner with Others: Works in a collaborative manner with others, helps resolve unproductive conflict. Works closely with Southern California Regional Rail Authority (SCRRA) Operations to develop line-by-line recommendations for service improvement. Coordinates commuter rail marketing efforts between OCTA, Metrolink, and its member agencies. Qualifications Any combination of education and experience equivalent to a bachelor's degree in planning, engineering, public administration or accounting, or related field and a minimum of four years of experience, at least two of which are at the journey-level in the transportation analysis. Working Conditions/Physical Activities: (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. OCTA provides reasonable accommodation to enable individuals with disabilities to perform the essential functions). Positions in this class typically require: Work may be performed in a stressful, fast-paced office environment, depending upon assignment. Requires ability to understand verbal communication and to respond effectively. Positions in this class typically require: Reaching, Finger Dexterity, Grasping, Feeling, Talking, Hearing, Seeing, and Repetitive Motions in computer use. Compensation and Benefits: OCTA offers an attractive compensation and benefits package that includes medical, dental and vision health insurance programs, flex time (may be available), paid sick leave, paid vacation and holidays, short-term and long-term disability, life insurance, flexible spending accounts, retirement, deferred compensation plan, educational reimbursement, excellent in-house training programs, free transportation passes for the employee and dependents, wellness and ergonomic programs, and much more. OCTA has a hybrid remote work program. Eligibility is dependent on manager’s approval. OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or other legally protected status.