At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference. Join a growing training team focused on providing learning & development opportunities that enhance knowledge, develop skills, and enrich the BMS CAR T Patient Operations organization. Summary: The Patient Operations Training Specialist is responsible for supporting training initiatives for internal team members, external partners and a global network of Apheresis Centers used for Bristol Myers Squibb (BMS) Clinical and Commercial Chimeric Antigen Receptor (CAR) T-cell Therapies. This role partners with multiple functions within Patient Operations to coordinate trainings, create and revise training materials, and lead trainings. This role will be based out of our corporate offices in Seattle, WA. Travel up to 5% of the time may be required Responsibilities: Support the execution of global Patient Operations Training team mission, goals, and plans globally. Enhance the new hire onboarding curriculum and work with hiring managers to effectively and timely onboard all new hires globally. Coordinate new hire onboarding for Global Patient Operations. Facilitate training sessions. Analyze training associated metrics. Coordinate Apheresis Collection Training (ACT) sessions and ACT train the trainer sessions. Support other team members with designing and producing engaging and adaptive learning solutions for both internal and external global stakeholders in a variety of formats, such as online, mobile, and in-person. Qualifications: Bachelor’s degree: ideally in life sciences is required Minimum of 2 years of training experience is required; minimum 1 year of experience in a regulated environment Expertise in adult learning principles Experience building content and leading training sessions in a variety of locations, and with remote virtual learning environments is required Skills in creating metrics to measure the quality of training Proficient computer skills such as Microsoft Word, Excel, PowerPoint, and Smartsheet Proficient in training software such as Articulate 360, Adobe Creative Suite, and Camtasia Ability to prioritize and complete work with a sense of urgency based on criticality Demonstrated ability to work as part of a team High level of interpersonal and communication skills (written and verbal) Knowledge of applicable regulations and standards Customer-focused relationship skills Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture. To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S. Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.