Responsible for the supervision and coordination of administrative and general office activities, consistent with departmental objectives, administrative policies and practices. Provides direct supervision for administrative and office support staff such as secretarial/administrative assistants, medical assistants, schedulers, data management and medical records staff. Ensures successful delivery of support services within the department or unit, including, but not limited to: human resources activity, payroll, purchasing and budgetary participation.

• Plans and schedules work for staff to ensure proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties.
• Ensures adequate staffing for unexpected/emergency coverage.
• Provides work direction, guidance, coaching and training for staff.
• Establishes, reviews and revises work processes and procedures to ensure efficient and effective administrative activities.
• Makes recommendations regarding fiscal and staffing requirements of the unit to assist in the preparation of budgetary recommendations.
• Compiles information reflecting expenditures and develops comparisons.
• Assists in the development of new methods, procedures and/or processes to increase efficiency and to improve service deliver, production, equipment performance, scheduling and quality control.
• Establishes and maintains liaison with other departments or units, as well as within own department, to ensure effective coordination of work activities.
• Fosters an environment of open communication and team work in support of the department and organizations goals and objectives.
• Ensures compliance with department and organizational policies and procedures.
• Supervises and coordinates various personnel activities including, but not limited to: hiring, performance appraisals, training, disciplining and making salary increase recommendations.
• Performs other related duties.

• Associate’s degree or equivalent work experience. Bachelor’s degree preferred.
• 3 years of directly related experience. 1 year in a supervisory role preferred.

Non-Bargaining Unit, 862 - Surgery - ISM, Icahn School of Medicine

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