Responsibilities The Operations Supervisor is responsible for the oversight of the Operations team in key strategic locations and the primary point of station contact for the Station Director. Responsibilities include developing, coaching, and supporting a highly effective team of Operations Coordinators and Lead Agents while driving operational performance and consistency. The Operations Supervisor will also be responsible for effective coordination across departments including but not limited to OCC, Flight Ops, Inflight, Tech Ops, Catering and Fueling. Primary contact for Spirit OCC Director and Station Leadership Team Gate management (including tail swaps and next day delays) Tow coordination Air-to-Ground communication Coordination with Chief Pilot, Inflight, MX Supervisors and Crew Scheduling CBP/TSA/LEO Coordination Tarmac Coordinator, including Red Ramp Communication Communicate Ops plan to Station management via Microsoft Teams/Call Monitor and provide feedback on working methods, productivity and quality on a team and individual level Ensure an accurate number of Operations coordinators are available to provide a reliable and safe operation Contribute to building a Spirit Strong operation by supporting and coaching co-workers in their daily efforts according to agreed development plans Ensures Coordinators are fully trained and aware of company policies and procedures Conducts recurring training with team members Supports coordinators with responses to inquiries from OCC and Station Leadership Builds a committed team with a strong culture based on safety, integrity, high performance and pride of work Track common issues received and collaborate with Station Leadership on potential solutions Provide performance reports to Leadership as required Proficiency in all Ops-related tools and software (MC Plot, MC Web, Movement cntrl etc) Assist with station audits and compliance for both internal and external audits Oversee the accurate and complete filing and retention of all flight departure-related paperwork May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g. emergencies, IROP handling or Operational developments.) Qualifications High school diploma or General Education Degree (GED) 1-3 years' related Operations experience Must possess a valid Driver's License Proficient in Microsoft Office and Power Point Successful completion of OPS Training Understanding of Flight Releases and Fueling Information Robust Analytical Skills and the ability to make quick decisions Comprehensive written and verbal communication Ability to work under pressure while multitasking Effective Time Management skills and ability to prioritize in a rapidly changing environment Exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits, and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members. Overview At Spirit, we live “More Fly.” It’s not just about getting from point A to B—it’s about feeling fly while you’re at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn’t the limit—it’s just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.