Rentokil is looking for an organized Service Planner with strong administrative and communication skills to join the Pest team in Perth on a full-time basis. At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.   The core responsibilities in this role include: Organization and scheduling of regular field service activities in Pest Team Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager Organize installations and jobs for completion within divisional time frames and expectations Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls Deal with all paperwork and administration related to service activities and routing of documents for entry into Branch Contracts Computer System Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention Maintain reporting spreadsheets within timeframes The ideal candidate will have: Excellent phone etiquette Strong written and verbal communication skills Strong computer skills Ability to give clear instructions Strong collaboration skills Strong time management skills Previous experience in a similar role, or fast-paced office environment As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks. If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch! About Rentokil Initial At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. From washrooms to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities. In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers. Employee Testimonials: