Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Business Unit Overview Our Facilities Operations team is responsible for the safe, sustainable, and cost-effective construction, operation and maintenance of world-class facilities that enable the discovery, development and delivery of innovative medicines that help patients prevail over serious diseases. We deliver safe, effective, and strategically aligned facilities and services around the world. This includes day-to-day operations and maintenance, employee convenience services, laboratory services, and asset and document management. In close partnership with stakeholders to manage the contracts and service agreements for integrated facilities management, and other vendors. Here, you’ll get the chance to grow and thrive through opportunities uncommon in scale and scope. Position Summary The Senior Manager, Facilities Site Operations will be the primary internal customer interface for site facilities operations providing financial, site service, and project-related support within the Redwood City Facilities Operations group at the Redwood City site. This role will support service delivery of outsourced facility services and self-performed facility services. This position will be expected to utilize operational knowledge of facility business functions and requirements, including Environment Healthy & Safety (EHS), Security, Site Engineering, and soft and hard services. Key Responsibilities Serve as the primary internal customer interface for site facilities operations. Partner with IFM service provider to achieve customer/site needs. Ensure the interests of the customer are primary; acts as champion for customer Maintain frequent contact with staff in other departments and/or customer representatives to coordinate activities concerning operational decisions and business requirements Provide leadership, guidance and problem-solving skills to employees either within the department or through project/process coordination Manage expense projects and contracts supporting site operations that are out of IFM scope Provide technical and administrative support for Soft & Hard Services managed through our external vendor (JLL) Serve as a site owner for site shutdowns and primary customer interface for related activities Serve as a champion for site energy initiatives as well as ongoing energy consumption monitoring Maintain and promote a clear understanding of company policies, performance metrics, and systems and use this to manage and define work activities, while ensuring compliance Utilize analytical skills to identify data inconsistencies, investigate the source, and propose solutions Maintain detailed and functional familiarity with the facilities database systems and processes Provide oversight for service provider outcomes; verify performance, review site CPI/KPI/GPI, where applicable Support development and management of site operating budget. Track and report ongoing department expenditures versus the budget and/or projections Serve as the primary customer of site engineering for site capital infrastructure projects, as well as development of a capital expenditure (CAPX) plan Ensure proper commissioning and turnover of all capital projects to ensure customer needs are met Coordinate site emergency response Administer company policies by making decisions on matters of day-to-day implementation and interpretation May be required to support other sites in the region Qualifications & Experience Bachelor’s degree in a scientific or business-related discipline, and 6-8 years of experience working within a facilities organization; an equivalent combination of education and experience may be considered Broad technical knowledge of facility operations, infrastructure, engineering, and systems in a life science research lab environment Understanding of maintenance work order system (CMMS) Demonstrated ability to manage high-volume, multi-site responsibilities Demonstrated communication skills, strong leadership skills, ability to delegate tasks as needed, sound business ethics, and ability to work in a team environment Demonstrate an understanding of organizational structure, operating culture, effective work styles, and achieving results in an innovative environment Understanding of financial systems and how they’re related to management of a department’s budgets and expense tracking Proficiency with MS Office Suite, Ariba, SAP, Maximo, and SharePoint The starting compensation for this job is a range from $121,000-$152,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Career Site. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program. LI-Onsite If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.