The Senior Director of Health Information Management – Operations is responsible for the strategic direction and operational performance of Health Information Management (HIM) functions across the Mount Sinai Health System, excluding coding. This role oversees release of information, chart completion, document management/retention, and other HIM operations. The Senior Director ensures efficient processes, compliance with regulations, and best practice utilization of electronic medical record and HIM technologies. This position collaborates with clinical and administrative leaders to maintain high standards of patient care, data integrity, and operational excellence.

A. Clinical/Technical/Service
•    Directs the leadership and daily operations of HIM departments across all campuses.
•    Directs the leadership and daily operations of HIM departments across all campuses, ensuring the effective utilization of Health Information Management technologies to optimize electronic medical record processes, document management, and information security.
•    Directs the leadership and daily operations of HIM departments across all campuses, ensuring the effective utilization of Health Information Management technologies—including release of information technology—to optimize electronic medical record processes, document management, and information security.
•    Responsible for the secure and confidential administration of health information to promote continuity of patient care, enable research activities, and advance revenue cycle initiatives.
•    Responsible for: Release of information, Chart completion, Document management and retention. 
•    Monitors HIM components of revenue cycle, departmental reporting, assessments, audits, and implements process improvement opportunities.
•    Evaluates workflow, revises and documents key departmental processes.
•    Ensures HIM policies and procedures conform to JCAHO, State, and Federal regulations.
•    Advises medical staff, administration, and related departments regarding completion of medical records as outlined in Medical Center Bylaws.
•    Oversees internal and external data processing and reporting procedures.
•    Develops departmental budgets and ensures efficient allocation of expenditures.
•    Evaluates, advises, and assists in implementation of HIM-related systems to support departmental and/or health system processes.
•    Collaborates with administrators, medical staff, clinical directors, nursing leadership, IT, and other departments to implement process changes and maintain existing processes.
•    Functions as a liaison between Finance, Patient Accounting, Compliance, Administration, Clinical Departments, and Non-Clinical Departments for HIM processes.
•    Creates/supports an environment fostering teamwork, cooperation, respect, and diversity.
Data Oversight and Compliance Responsibilities
•    The role involves overseeing the collection and ensuring the reliability of data generated at all organizational levels. This includes monitoring data quality and verifying that information produced meets established standards.
•    The position is responsible for reporting on and overseeing compliance with clinical criteria as established by the appropriate medical staff authorities. This ensures that all relevant regulations and guidelines are consistently adhered to within the department.
•    Participation in the design and selection of forms used in medical records is a key function. The individual in this role determines the sequence and format of content within these forms to optimize usability and regulatory compliance.
•    Additionally, the position assures the privacy of both patients and practitioners involved in quality assurance activities, maintaining strict confidentiality and safeguarding sensitive information throughout all related processes.
•    Recruits, interviews, coaches, counsels, develops, and retains qualified staff.
•    Monitors and maintains staff proficiency, performance, and progress.
•    Represents HIM Department in external activities, including vendor groups, steering committees, regulatory agencies, and hospital associations.
•    Supports, enforces, and interprets institutional/departmental policies and procedures.
•    Reviews job-related policies and procedures and submits recommended changes annually.
•    Develops, generates, and analyzes reports.
•    May perform other duties as assigned.

• Bachelor of Science in Health Information Management.
• Minimum of 2 years EPIC experience.
• 7+ years managing in a hospital setting of 200 beds or more, including experience in large academic medical centers.
• Experience managing in a union environment.
• Experience with transformational leadership.
• Registered Health Information Administrator (R.H.I.A.) required.

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