Demonstrates extensive abilities and/or a proven record of success as a team leader consulting, designing, implementing, supporting and leading significant tracks on larger project or leading medium-sized consulting engagements within the SAP product suite, including: 

• Assisting clients in the implementation and support of SAP packaged solutions and improving business processes; expertise and understanding of ITIL v3 or other Service-based principles, including an obtained ITIL and/or Run SAP certifications; 

• Managing large software applications, gathering internal and external client requirements for the management of those applications in implementation and production settings, and turning those requirements into client-specific, compliant, cost-competitive solutions; 

• Interacting with experienced and client buyers and/or influencers and contributing to the development of new business including designing, costing, documenting, proposing, and transitioning the technical solution; 

• Initiating and managing sales and marketing projects; 

• Developing complex onsite implementation and outsourcing proposals (from deal qualification through transition to delivery), with proven success within a previous role for 3& 43; years; and,

• Understanding and helping to develop solutions based on the common issues facing clients in the financial services industry or clients who provide products and services (e.g., aerospace and defense, automotive, consumer and retail, energy, industrial products, technology, or utilities).

Demonstrates extensive abilities and/or a proven record of success with the SAP product suite leading or assisting with technical development efforts and offshore development resources, including: 

• Designing, implementing, and supporting complex business processes in an SAP environment; 

• Designing, building, testing, and deploying the technical components required for successful SAP solutions, especially RICEFs (Reports, Interfaces, Conversions, Extensions, Forms) design and development; 

• Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing, and collections; and preparing and/or coordinating complex written and verbal materials; 

• Supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; and coaching staff including providing timely meaningful written and verbal feedback; 

• Creating and maintaining a knowledgebase of service delivery content based on reusable information and knowledge objects, as well as their cross-purposed or leveraged functionality; 

• Evaluating new support processes, models, pricing, and tools and related competitive offerings delivered by other SAP Service providers; 

• Collaborating and coordinating with Technical, Solution, Sales, Pricing, and Operations teams to interpret client RFP requirements, and craft solutions that satisfy those requirements; 

• Coordinating Pricing and Legal teams, and providing feedback to help negotiate contracts with clients, partners, and subcontractors; and, 

• Developing strategy; as well as writing, communicating, facilitating, and presenting cogently; to and/or for all levels of industry audiences, clients, and internal staff and management, such as presentation slides; practice marketing materials; change management plans and/or project plans; workshops and whitepapers; practice methodologies and tools; policies and procedures; and/or other standard business communications.