Mount Sinai is one of the largest non-profit health systems in the U.S., with a strong reputation and Top 20 national ranking for both care quality and research/education. Our health system has ~50,000 employees working together to provide care for millions of patients each year.

Mount Sinai Solutions (MSS) was created to drastically change the way people interact with healthcare. Medicine has become increasingly fragmented and transactional, resulting in ineffective patient care, provider burnout, and wasteful use of time and money. Our team is shifting the way people interact with healthcare by increasing access to high quality, in-network providers with an incredible patient experience.

A flagship of our business is The Health Center at Hudson Yards (HCHY); a 15,000 square-foot, state-of-the-art multi-specialty practice designed around patient experience. HCHY houses two distinct membership-based practices – one that provides comprehensive and convenient care to employees in the area, and another that provides outstanding concierge-level service and amenities to individuals seeking an unrivaled healthcare experience. https://www.healthcenterhudsonyards.com/about/

We are looking for talented professionals that are passionate about developing a true system of care that can create market-leading value for our customers, members, and patients and:
•    Are comfortable “playing up” and “playing down” as needed to accomplish business objectives
•    Work productively amidst ambiguity
•    Thrive in fast-paced work environments
•    Seek to improve the status quo

The Associate – Consumer Sales will support the growth of Mount Sinai Solutions’ direct-to-consumer business, with a focus on selling high-touch concierge healthcare offerings tailored for high-net-worth individuals (HNWIs) and ultra-high-net-worth individuals (UHNWIs). The Associate will assist in identifying and developing new business opportunities, managing a pipeline of prospective clients, and supporting the sales process from initial outreach through to deal closure and renewals.

In addition to sales responsibilities, the Associate will be responsible for maintaining accurate and up-to-date records in Salesforce, managing reporting and dashboards to track key performance metrics, and identifying opportunities for continuous process improvement to enhance efficiency and client experience.

This role offers a strong foundation for building a career in healthcare sales and business development. The Associate will gain hands-on experience contributing to revenue growth and will have the opportunity to collaborate closely with senior members of the sales team. The Associate will also help relay client feedback to internal teams, providing insights to inform product development and strategic operations. The position offers visibility across the Mount Sinai Health System and the opportunity to engage with cross-functional teams and key stakeholders in the healthcare industry.

 

Consumer Sales & Account Management 
    Support the sales lifecycle from lead generation through deal close and renewals, under the guidance of senior team members
    Assist in building and maintaining a pipeline of high-net-worth and ultra-high-net-worth individuals, contributing to team sales goals
    Help manage client relationships by providing a high-touch experience and responsive, personalized support
    Contribute to the planning and execution of sales and marketing campaigns aimed at acquiring new customers

Strategic Growth Support 
    Conduct research to identify potential growth opportunities, including new market segments, partnership leads, and trends in healthcare
    Support the development and implementation of targeted strategies to expand reach and grow the sales pipeline
    Gather and communicate customer insights to internal teams to inform product development and go-to-market efforts

Process Improvement & CRM Management
    Maintain accurate, up-to-date records in Salesforce to ensure visibility into sales activities and pipeline status
    Creative and update sales reports and dashboards for team and leadership report outs 
    Collaborate with team members to improve sales tools, documentation, and processes for increased efficiency and effectiveness

Other Duties as Assigned 
 

Education and Experience

    Bachelor’s Degree required
    Minimum of 2 years of professional experience; experience in healthcare industry is a plus
    Highly proficient in Microsoft Office
    Experience with Salesforce preferred 
 

Additional Skills and Qualities  

    Highly organized, structured, timely, and detail-oriented 
    Exceptional communication and presentation skills
    Passion for healthcare as evidenced by academic or personal pursuits and professional experience
    Self-motivated team player 
 

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $72,473.00 - $108,709.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, M1X - MSS Health Center Direct - MSH, Mount Sinai Hospital

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