Overview The Operational Systems Directorate (OSD) is responsible for managing PNNL’s facilities and infrastructure; environment, health, safety, and security programs; project management; and nuclear operations. OSD is dedicated to ensuring that the Department of Energy maintains access to safe, secure, sustainable, and modern facilities to provide world-class laboratories ready for world-class research. Responsibilities Performs administrative and office support activities. Duties may include managing schedules, emails, and travel, fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. More specific duties depending on discipline may also include development of required documentation and fielding questions from internal or external stakeholders. This position will serve as two OSD Division Director’s business partner and right-hand, ensuring organizational commitments are met by prioritizing and expediting the flow of work through the office. This person must have the ability to act independently and with extraordinary maturity of judgment and confidentiality, in analyzing communications flow (oral, written, electronic, etc.) or situational events and in taking appropriate actions as required. Additionally, must respond with flexibility to shifting priorities and rapid change, maintain composure under stress, and work effectively with others. Will be a leader, detail-oriented, friendly, approachable, professional, and organized. Partnering with the OSD Executive Assistant, this position will also be back-up support to the OSD Associate Laboratory Director. Independently handles routine-to-complex business issues of an administrative nature; demonstrates sound judgment and follow-through with attention to detail in advisement and monitoring of organizational activities and coordinating activities across the organization. Must possess the ability to recognize and adhere to diverse requirements, meet critical deadlines and work to resolve issues in a timely manner. Responds to a variety of inquiries from both internal and external sources, on behalf of the organization. Expertly manages schedules and calendars of management, effectively anticipating needs of the manager(s), staff, and organization. Assembles, researches, and abstracts information in advance in preparation for trips, meetings, reports, and presentations. Guides the workflow of the manager(s) by prioritizing and engaging others, as necessary, to ensure task completion. Monitors and triages email on behalf of management; will routinely draft e-mail and correspondence and sends on behalf of manager. Manages logistics for visitors which may include tours, meetings, visits, workshops, or candidate interviews at PNNL. These may be in-person or virtual. Identifies and makes recommendations to resolve administrative issues/processes affecting the organizational unit and teams to develop solutions. May lead administrative teams to assure the administrative resources within the organization are maximized and to ensure that administrative processes and requirements are being adhered to. Will provide training and guidance to less senior or new staff when necessary. Qualifications Minimum Qualifications: High school diploma/GED and 12 years of relevant experience in an administrative environment -OR- AA degree or higher and 10 years of relevant experience in an administrative environment. Experience in planning meetings and coordinating travel Preferred Qualifications: Experience supporting at a Director or Executive level manager strongly preferred. Excellent written and verbal communication skills. Communicates effectively with a diverse population, including high level managers and clients. Maintains autonomous oversight of various processes and procedures. Extensive working knowledge of departmental and company policies, procedures and practices. Routinely provides process improvements. Demonstrated ability to multi-task, prioritize and organize work under tight deadlines and changing priorities. Assists and/or leads Administrative meetings. Provides suggestions for Directorate or Group practices and policies. Uses experience and good judgment to take initiative in facilitating programs, policies and procedures. Acts as a liaison for his or her manager in the coordination of business activities. Deals professionally with sensitive and confidential matters and materials. Manages day-to-day administrative processes associated with office and team coordination with little to no supervisory input. Often is required to recommend process improvements and innovations for the Directorate or Group. Experience base should clearly demonstrate highly developed skills in the areas of office management, advanced technical skills, organization, attention to detail, work prioritization, judgment, discretion, conflict resolution, hosting executive level visitors, and taking independent action and follow-through. Ability to perform tasks independently within the framework of established PNNL policies and procedures and within designated deadline requirements. Demonstrate proficient use of MS Office Suite, including Outlook, PowerPoint,Word,Excel. Strong ability to prepare, proofread and edit written correspondence and documents. Capability to process a high volume of standard forms, including awards, purchase requisitions, expense reimbursement, and personnel requisitions. Proficiency coordinating complex travel for employees and visitors. Additional Information Due to business needs and client space, US Citizenship is required. Pacific Northwest National Laboratory is subject to the Department of Energy Unclassified Foreign National Access Program site, information, technologies, and equipment access requirements. Testing Designated Position This is not a Testing Designated Position (TDP). About PNNL Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them! At PNNL, you will find an exciting research environment and excellent benefits including health insurance, flexible work schedules and telework options. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or ~3-hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs. Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment Opportunity Our laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. In support of this commitment, we encourage people of all racial/ethnic identities, women, veterans, and individuals with disabilities to apply for employment. Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws. We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at [email protected]. Drug Free Workplace PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs. If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn. HSPD-12 PIV Credential Requirement In accordance with Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, new employees are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential. To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws. Mandatory Requirements Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment. Rockstar Rewards Employees and their families are offered medical insurance, dental insurance, vision insurance, health savings account, flexible spending accounts, basic life insurance, disability insurance*, employee assistance program, business travel insurance, tuition assistance, supplemental parental bonding leave**, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company funded pension plan* and may enroll in our 401k savings plan. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year. * Research Associates excluded. **Once eligibility requirements are met. Click Here For Rockstar Rewards Notice to Applicants PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual’s relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules. As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position. Minimum Salary USD $32.79/Hr. Maximum Salary USD $47.55/Hr.