All Ages, All Races, All Genders. M·A·C is the pioneering makeup authority that celebrates limitless self-expression and inclusivity inside our communities DAY IN THE LIFE: As a Retail Manager you will be responsible for driving retail sales while delivering 5 Star Customer Service. This involves managing and developing the talent and capabilities of your team to achieve optimal performance. You will be responsible for delivering retail operational excellence to provide an efficient and effective work environment. By spending the majority of your time on the floor, coaching the team in customer service, sales & artistry and leading by example to ensure a high touch experience is delivered to each customer. You will also spend time on the floor conducting paid services once you are MAC certified. WHAT WE OFFER: We are excited to share an overview of some benefits that eligible employees will receive if successful: Corporate Discounts of up to 30% when shopping in our Freestanding Stores and up to 60% when shopping in our Company Cosmetics Store. Personal Merchandise across two instalments each year for eligible employees. This generous offering is a great opportunity to try different products or replenish those can’t live without heroes. Paid Parental Leave of 14 weeks for fulltime and parttime employees with 12 months service. Health & Wellness: Personal wellbeing is important to us. We partner with Work Life Connections to offer an Employee Assistance Program (EAP) to all employees and their family members. Birthday Leave: Our fulltime and parttime employees are gifted a half day of leave (3.8 hours) on their birthday. Learning Opportunities provided by our Education team, access to Online Learning platforms, LinkedIn Learning Access, and a dedicated Education program for Management roles. Qualifications ABOUT YOU: Experience with makeup artistry Luxury beauty industry experience is highly desirable but not mandatory Proven leadership and retail experience Excellent customer service skills Previous experience in Sales/Goal driven environment is desirable. Experience gained within a retail store environment is advantageous. Excellent communication skills, leadership, organizational and time management skills APPLY NOW: At the Estée Lauder Companies, we are the global leader in prestige beauty — delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. Our commitment combined with your talent helps us deliver our High Touch customer service, while bringing the best to everyone we touch. Many of our Senior Executives began their career on counter and if you are eager about developing your career in Retail, then we would love to hear from you. We endeavour to provide our employees with professional development and career progression to equip you with a long, stable career and incredible skills. ELCFAMILY DREAMJOB Job: Retail - Store Primary Location: Asia Pacific-AU-NSW-Sydney Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 2414901