Job Description: I. job summary/description Ethicon, a member of the Johnson & Johnson Family of Companies is recruiting for a Junior Sales Representative, to be located in Puerto Rico. Ethicon, part of the Johnson & Johnson Medical Devices Companies, has made significant contributions to surgery for more than 60 years from creating the first sutures, to revolutionizing surgery with minimally invasive procedures. Our continuing dedication to Shape the Future of Surgery is built on our commitment to help address the world's most pressing health care issues and improve and save more lives. Through Ethicon's surgical technologies and solutions including sutures, staplers, energy devices, trocars and hemostats and our commitment to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact. For more information, visit www.ethicon.co. Responsible for a group of accounts (public and / or private) in the assigned territory. Develops positive relationships with clinical and non-clinical stakeholders (administrative areas) to understand account needs, define plans, promote assigned portfolio, negotiate and close sales. Executes the selling cycle in a manner that is concise, professional, ethical, and which leads the customer to action. Aids and communicates opportunities and issues related to another Medical Caribbean Franchise. II. essential job duties and responsibilities Identify commercial needs, opportunities, weaknesses and strengths of the franchise to improve the business and to propose initiatives and solutions and optimize sales. Provide professional clinical support to customers (primarily physicians, nurses, and techs) or indirect sales channel force, through education and training. Build long term plans strategic customer relationships, at a clinical level, leverage relationship across accounts to develop new valuable business opportunities. Demonstrate an understanding of the business model for distributors, the commercial polices concerning distributor relationships, and the franchise and geography distributor model; begin to establish relationships with distributors and learns their capabilities. Establish positive relationships with customers, acquire feedback, understand their needs and maintain adequate service levels by providing high level customer support and on- going communication. Manage with assistance, complex internal and external situations. Implement the selling cycle in a manner that is concise, professional, ethical, and which leads the customer to action. Ask appropriate questions to identify, understand, and deal with daily customer objections; learn how to handle and channel objections internally. Demonstrate a basic understanding of coverage, reach, and frequency activity; learns the pre-call planning process, routing, and scheduling; analyze customers and establish customer call objectives in conjunction with established activity goals. Knowledge and basic understanding of the negotiations process and behaviors; ask questions and identify negotiation needs; use negotiation techniques in basic situations; understand the importance of achieving mutually effective solutions (for J&J and the customer). Demonstrate working understanding of sales data for the territory, customers, and accounts; begin gathering and using data to make territory/business decisions and implement franchise plan with timelines, roles, and responsibilities; work with manager to define and to understand relevant data sources and prepare forecast. Demonstrate an understanding of disease states/areas, portfolio of products, applications, and limitations; communicate product claims, benefits, and objections; effectively position products; understand target customers and their product needs; demonstrate products effectively; handle and channels complaints. Has awareness of the competition products, activities and commercial tactics. Keep updated in product information, launching of products and procedures by constantly completing study training material, reading product awareness reports and assisting to congresses and proofed events. Demonstrate a basic understanding of marketing concepts for assigned products and collaborates with marketing to develop implementation plans for programs; supports implementation in the sales field. Demonstrate a basic understanding and effectively uses appropriate computer applications, including Sales Force Automation, in a compliant manner; Proactively use computer applications in advanced ways to maintain and to grow the business. Must align with application policies and procedures ensuring compliance with company guidelines. Participate in assigned projects, complete assignments, and meet deadlines Prepare and implement business presentations of sales territory Implement sales and product promotion within hospital’s operating room atmosphere aligned with role established time parameters, this includes provide or support training activities for clients. Constantly use company resources to perform day-to-day activities, including clinical resources, approved sales aids, provided hardware, J&J apps and literature in accordance with HCBI and other company policies. Ability to handle complex situations in a timely manner. Provide additional support as needed. III. other job duties and responsibilities Develops positive relationships with non-clinical customers (administrative areas) to understand account needs, define plans, promote One MD portfolio Lead all aspects of accounts inventory management and communicate and resolve back order situations that affect costumers Aid and communicate any opportunity or issue related to another Medical Caribbean Franchise Iv. education and experience Education: Bachelor’s Degree; Business Administration, Natural Science or Industrial Engineering is helpful. Master’s Degree is helpful. Qualifications Experience: ü 0 – 2 years of experience in Sales or Sales & Marketing in a similar job, in the Over the Counter, in Consumer Products, or in the Healthcare sector is preferred ü Previous experience within Hospitals and Surgery Atmosphere (operating rooms) is preferred ü Able to work flexible hours. ü Travel inside designated territory will be required (up to 25% to 50% depending on territory) ü A valid driver's license, with a clean driving record are required (A clean driving record is considered one that does not have any combination of three or more violations or accidents, while the vehicle was in movement in the past three years or any combination of three or more violations or accidents, while the vehicle was moving, within any 6-month period). ü Bilingual (English & Spanish) ü Proficiency in MS Office Platforms (Word, Excel, and Power Point) is required V. core competencies Connect - Develop deep insights into the needs of our patients, customers, markets and communities. Lead – Build an environment where leadership and talent development is top priority. Deliver – Deliver results by encouraging and mobilizing people and teams. Shape – Drive innovation; anticipate and shape industry and market changes to advance health care globally. Credo – Demonstrate and inspire the behaviors that reinforce Our Credo. NOTE: Refer to Leadership Imperative Guidelines applicable for each role. Vi. exposure to internal and external contacts Internal Contacts: Employee has internal contact with Department/Area personnel, and other support and service departments. External Contacts: May have external contact with suppliers, contractors and personnel of other J&J companies. Vii. physical demands The physical demands described here are representative of those that must be met by an employee to optimally perform crucial job functions of this job. Reasonable accommodations must be made to enable individuals with disabilities to perform the essential job functions. The position physical demand is classified as: ☐ Sedentary - Employee carries less than 10 pounds occasionally. ☐ Light - Employee carries less than 20 pounds occasionally. ☒ Heavy - Employee carries objects from 20 to 30 pounds occasionally. (When carrying up to 50-pound personal assistance is required) ☒ Operating Room Presence - Employee is required to be present within Hospital Surgery Rooms as part of role. VIII. Environmental Statement: All employees and other workers must: Be familiar with Johnson & Johnson environmental policy. Perform work tasks and operations in compliance with all environmental rules and regulations, and encourage co-workers to do so. Immediately advise supervisors if there are tasks and duties that impact the environment for which they are not accurately trained. Attend applicable environmental education and training programs. Include environmentally related activates and accomplishments in their performance appraisals, as appropriate IX. Safety Statement All associates must observe all company safety norms and regulations always and should advise any violation or deviation to their safety administrator. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Primary Location United States-Puerto Rico-Guaynabo- Organization Johnson & Johnson International (6078) Job Function Sales Requisition ID 2206082871W