A career within Functional and Industry Technologies services will provide you with the opportunity to build secure and new digital experiences for customers, employees, and suppliers. We focus on improving apps or developing new apps for traditional and mobile devices as well as conducting usability testing to find ways to improve our clients’ user experience. As part of our team, you’ll help clients harness technology systems in financial services focusing on areas such as insurance, sales performance management, retirement and pension, asset management, and banking & capital markets.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you& 39;ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm& 39;s/client& 39;s expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm& 39;s code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
5 year(s) with at least 2 years in Duck Creek Claims experience

Preferred Qualifications:

Certification(s) Preferred:

Education, certifications and/or experience in Duck Creek Claims.  

AICPCU Certifications:

• Chartered Property & Casualty Underwriter (CPCU)
• Associate in Risk Management (ARM)
• Associate in Claims (AIC), Associate in Underwriting (AU)
• Associate in Reinsurance (ARe)
• Associate in Insurance (AINS)
• Certified Business Analyst (CBAP) and/or Certification of Competency in Business Analysis (CCBA)

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success in managing system implementation and/or upgrade projects related to and/or leveraging Duck Creek Claims and related technologies.

Demonstrates extensive abilities and/or a proven record of success in insurance business applications such as:

• All components of Duck Creek Claims (e.g. FNOL, Financials, Forms and Correspondence, Claims Studio);
• Duck Creek Party;
• Duck Creek Insights;
• APIs;
• Claims-related internal tools (e.g. data conversion);
• Third party solution providers (e.g. estimating, medical management, payment);
• Enterprise data warehouse; and
• Document management systems.

Demonstrates extensive abilities and/or a proven record of success in identifying and addressing client needs by:

• Building impactful relationships with clients;
• Developing an awareness of Firm services;
• Communicating with the client in an organized and knowledgeable manner;
• Delivering clear requests for information;
• Demonstrating flexibility in prioritizing and completing tasks; and
• Communicating potential conflicts to a supervisor.

Demonstrates extensive abilities and/or proven track record in property and casualty insurance such as:

• Personal Lines;
• Commercial Lines;
• Specialty Lines;
• Agency and direct support models; and,
• Advisory (ISO/NCCI/AAIS) agencies, regulatory and compliance agencies.

Demonstrates extensive abilities and/or a proven record of success as a team member by:

• Understanding personal and team roles;
• Contributing to a positive working environment by building collaborative relationships with team members;
• Seeking guidance, clarification and feedback proactively; and,
• Providing guidance, clarification and feedback to less experienced staff.

Demonstrates extensive abilities and/or a proven record of success in creative thinking and problem solving skills, individual initiative and the following abilities, leveraging technologies appropriately to accomplish:

• Communicating in an organized and knowledgeable manner in written and verbal formats including delivering clear requests for information and communicating potential conflicts;
• Managing teams and/or workstreams on an engagements, staying educated on current trends and assisting in the development of knowledge capital;
• Collaborating with business development teams responsible for writing and presenting proposals to prospective clients;
• Presenting to senior executives, with the ability to develop lasting relationships; and,
• Identifying and addressing client needs while displaying the ability to contribute to the development of a business vision and manage implementation efforts with complex project management capabilities.

Demonstrates extensive abilities and/or a proven record of leading teams to successful delivery including:

• Preparing, communicating, facilitating, and presenting cogently complex written and verbal materials to and/or for all levels of industry audiences, clients and internal staff and management;
• Understanding personal and team roles;
• Contributing to a positive working environment by building impactful relationships with team members;
• Proactively seeking guidance, clarification and feedback;
• Delivering clear requests for information;
• Demonstrating flexibility in prioritizing and completing tasks, leveraging technologies appropriately to do so.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in California, Colorado, New York City, Washington State, and Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-advisorymanager