Posted Date: Apr 10, 2025 Employment Type: Full Time About Brink's: The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. Brink’s has been a trusted partner in securing commerce for more than 165 years. Together, every Brink’s Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here. We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description The National Operational Excellence Director position is part of Brinks U.S. and reports to the Vice President of Operational Excellence. The position is preferable domiciled at the Brink’s Corporate Headquarters in Coppell, TX, but exceptions may occur for specific cases. Travels are required approximately 50% of the time. Duties include the following areas of focus outlined below. Responsibilities Define requirements and ensures the implementation of Lean strategies and initiatives to effectively meet or exceed customer expectations and business performance Responsible for ensuring the development and the sustainability of continuous process improvement culture in accordance with Lean thinking throughout the organization Guarantee the implementation of the Lean Roadmap in a country level (5S Program, Problem Solving Methodology/A3s, Value Stream Map, Standard Work, Standard Work for Leaders, Visual Management, Total Productive Maintenance) Regularly reviews Lean performance expectations with leadership teams across the organization, providing expectations, performance planning, feedback, training & development and performance discussions Manage workshops of improvements (Kaizens weeks) for specific regions and branches to promote the continuous improvement of their value stream maps and find better standards of work Promote and ensure the standardization of best work practices in all regions and branches Actively train and coach Lean methodology for teams of all Line of Business and Administrative Departments Highlight outstanding employees in the branches and departments visited aiming at the succession of positions at different levels Serves as program manager to deliver on strategic initiatives. Acting strongly in the planning, execution and monitoring of projects focusing efficiency to the business, such as production planning, production flow, route logistic and resource management for all Line of Business Builds and maintains strong customer relationships. Lead collaborative efforts with leadership, branches and customers to proactively address Voice of Customer concerns and operative challenges via the standard Lean cycle of improvement (VSM – CIR – Kaizen) Acting as a facilitator for implementation of new solutions and businesses, among all interested areas Look for innovation in the market. To be updated with the technologies applied to our activities, carrying out benchmarking and research in external companies and in Brinks' branches at regional and global level Professional Skills Interpretation: ability to translate strategic direction into tactical deliverables that are readily embraced and implemented Commitment: willingness to directly engage in the operational environment, roll up sleeves and lead by example whenever necessary Approach: team-oriented, willing to learn and share every day Focus: process-centric; inquisitive / always asking “why?”; high detail orientation Communications: exceptional written & verbal communication skills; ability to respectfully speak plainly to all parties/levels as required by situation Influence: ability to drive change across a diverse group of stakeholders Leadership & Courage: ready to step in and support District operations as required by situation; readily demonstrates Integrity core value by identifying, escalating and addressing safety and security issues Demeanor: positive, calm/steady under pressure Sense of urgency: self-motivated and results-driven Preferred Qualifications Brink’s Bronze or Silver Lean Leader certification a strong plus BA/BS degree in Business, Operations Management, Supply Chain/Logistics, Engineering or related professional field Location Brinks, U.S. Corporate HQ, Coppell, TX (exceptions may occur for specific cases) Travel Must be willing to travel 50+% of the time What’s Next? Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.