The Clinical Program Manager (NP) is responsible for assuring compliance with mandated clinical orientation, competency assessment and interventions in the assigned clinical program of designated nursing staff within the Medical Center.  This individual interfaces directly with Mount Sinai Health System Departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff, managing the educational and operational impact of all clinical care delivery, staff performance, and outcome measures to support clinical practice. 

1. Oversees clinical operations within the program, using data and fact-based problem solving techniques to improve processes and outcomes.  Ensures that all clinical initiatives run according to institutional and departmental policies and in accordance with any government or regulatory requirements as applicable. 
2. Recruits, orients, trains, coaches, counsels, mentors, disciplines, and evaluates staff in accordance with all internal policies and procedures. Communicates values, strategies, and objectives of department or division on a regular basis. Assigns accountabilities, delegates tasks and responsibilities, and plans, monitors and appraises job performance.
3. Develops, maintains and reconciles departmental budget with financial responsibility and oversight for department or division.
4. Plans, develops, and/or maintains departmental standard operating procedures. Regularly reviews policies and procedures and makes changes, or recommends changes to superiors as necessary.
5. In conjunction with Nursing, Medical and Quality Leadership, coordinates educational and performance improvement activities within a designated clinical specialty. 
6. Develops and designs of action plans to support clinical performance and competency and provides support and educational resources to departments and services relative to nursing care delivery within the context quality assessment and improvement processes.
7. Establishes and implements short and long term goals, objectives, policies and operating procedures for high level of performance in nursing care delivery.
8. Coordinates and leads in the execution of day to day educational program activities, as appropriate to program objectives and areas of clinical expertise.
9. Oversees the collection, compilation, and analysis of clinical program activity data to evaluate clinical performance and competence.
10. Provides technical assistance, resource services, consultation and education to clinical specialty service relative to orientation, ongoing assessment of competency and performance improvement activities.
11. Serves as a clinical role model and resource to the nursing staff. May include direct patient care/clinical duties including patient assessments, testing, patient education, and managing patient emergencies.
12. Prepares reports and analysis associated with orientation of new hires, ongoing competency and evaluation of staff performance and identification of related outcome measures.
13. Provides timely status reports of results of assignments including identification of patterns and trends that require actions.
14. Collaborates with other members of the health care team in the development, implementation, and ongoing review of policies, procedures, and standards of care for designated patient populations.
15. Demonstrates knowledge of hospital, departmental and care center standards, policies, procedures and guidelines as well as regulatory agency standards. Assures readiness for Joint Commission and other agency surveys and presents related programs during Joint Commission and other agency visits.
16. Participates in daily activities that reflect budgetary constraints and incorporates financial principles into program development and allocation of resources.
17. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
18. Participates in the performance appraisal process of designated Nursing staff.

Education Requirements
1.    Licensure: New York State License with current registration as a registered nurse.
2.    State Certification:  Certified by the New York State Department of Education as a Nurse Practitioner with current registration as follows:
a.    Is a graduate of New York State registered Nurse Practitioner Program or equivalent OR is certified as a Nurse Practitioner by a national association via examination.
b.    Has completed a pharmacy component of not less than the required semester hours or the equivalent AND has been instructed in New York State and Federal Laws relating to prescriptions and recordkeeping (3-hour course).
c.    Has a Collaborative Practice Agreement with a physician and designated protocols if less than 3600 hours experience as a practicing Nurse Practitioner. 
OR
Has a Collaborative Relationship with a physician based on employment in clinical practice in the NP role at Mount Sinai Hospital. If there is a documented work history as a Nurse Practitioner with greater than 3600 practice hours. Please note all NPs regardless of their status will be placed on an FPPE initially) 
3.    Education:
Master's degree program designed to prepare a NP to diagnose, treat, and prescribe for a patient’s condition that fall within their specialty area of practice or the successful completion of an approved supplemental education program, i.e., post-Masters NP certificate.
4.    Experience:  Previous progressive experience relevant to the area of clinical practice required.
5.    For all NPs hired effective June 1, 2019, National Board Certification in Advanced Practice Nursing required. For NPs who bill for professional services, National Board Certification is required regardless of hire date. The Board Certification requirement may be deferred up to 1 year if approved by Chief Nursing Officer or designee. 
6.    Credentialed through the Credentialing Committee of the Medical Board with approved Delineation of Privileges
7.    Drug Enforcement Administration (DEA) certificate and Basic Life Support (BLS) certification required
8.    Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), Neonatal Advanced Life Support (NALS), The Neonatal Resuscitation Program (NRP) certificates as required by specialty.

Experience Requirements                                        
5 years directly related experience (some supervisory preferred)

Licensing and Certification Requirements                             
•    License: RN                                      Issuing Agency: Department of Health/Office of Professions    
•    Name: Basic Life Saver (BLS)                          Issuing Agency: AHA
•    Certification: NRP (Labor and Delivery, NICU dept) 
•    Certification: ACLS (in ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology (CCL/EP/Echo); L&D; Endoscopy, and APN Adult Oncology
•    Certification: PALS (in ED; PACU; IR; Peds ICU, and APNs Pediatric Oncology depts.)

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