Retail Manager Bobbi Brown begins with you, we make makeup which enhances- not hides your true beauty. We create makeup for everyone with a skin-true-fresher match that corrects in one step enabling you to live your beauty truth. By empowering our customers with the skill and know-how to be the best version of themselves, our retail artists are ambassadors for the brand by who deliver the Bobbi Brown experience for each consumer to fit their personal needs and preferences. We are looking for a dynamic and inspirational Retail Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. This is an exceptional opportunity for you to be Chief Executive Officer of your own store/counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our senior leaders and managers began their careers at point of sale and this level management role, with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing, it will provide you with the all-round skills needed to progress further within the Beauty Industry. Compensation and Benefits Competitive industry salary Commission scheme eligibility Annual Leave & Family Leave Product discount/Staff Product Concession monthly credit spend allowance Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme) Benefits platform with exclusive discounts and offers Work Life Connections – Employee Assistance Programme Extensive Training & development offering I,D&E STATEMENT The Estée Lauder Companies’ collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers. Qualifications About you You will have: Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment Experience setting sales and customer service targets, sales analysis and staff scheduling Previous retail operations experience including inventory and facilities management and cash reconciliation Proven track record of leading, coaching and developing a team to succeed Experience of creating and executing in-store events Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. Proficient in Microsoft office Proof of right to live and work in the country Job: Retail - Store Primary Location: GB-ENG-London Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 2318102 Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.