Position FTEs Wipro Band Voice/ Non-Voice Shift Qualification Experience Experience Breakup Essential Hiring Skills Good to have Hiring Skills Trainable Skills Responsibilities Languages Language Proficiency Level Nationality Delivery Location Executive 20B1Non-Voice2 pm IST to 12 am ISTHigh School Grad /Graduate2-4 years Good understanding of human resources processes (COE and Ops)• Excellent understanding of UK Saving and Retirement plansSolves straightforward problems; analyses possible solutions within agreed guidelines. Delivers quality service to customers within a process or product area. Works under the supervision of a more experienced team member and will refer decisions for support and guidance. • Neutral Voice and Accent and call management•Proficient in MS Office and good knowledge of relevant software and databasesEnglish (R/W/S)English Level C1IndiaMumbai, Chennai Proficient in MS-Office (preferably Excel)• Proficient in MS-Office (preferably Excel)• Payroll Industry•Proven experience as payroll specialist or payroll managerW/O - SATURDAY & SUNDAYFamiliar with Payroll processes in ERP• Project management• Process Knowledge•Solid understanding of accounting fundamentals and payroll best practices • Quality management •Very good knowledge of legislation and regulations of the field • Results driven •Excellent communication skills • Foster teamwork •Trustworthy with attention to confidentiality • Giving feedback • Payroll reconciliation 1.Provides an administrative support service within specified guidelines and Aviva brand values. • Direct Deposit Enquiry 2.Responds to customers enquiries where basic analysis and the provision of information is needed in order to resolve the issue, escalating where necessary. • On-cycle Payroll 3.Gains the trust of the customer through the provision of accurate and timely information and support services. •Processing Pay adjustments 4.Records all information accurately on appropriate systems. •Generate & post payroll journals 5.Responsible for spotting opportunities for service and process improvement and feeding suggestions to manager. • Employee T&A reconciliation • Accounting/Reconcillation • Manage tax filing activities • Audit Management • Escalation management • Generating scheduled/ ad-hoc reports • Query resolution HRO