India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success. FUNCTION/POSITION OVERVIEW This position is responsible for day-to-day operational support of U.S. Export, Import and Free Trade Operations for General Mills shipments supporting our International and North American businesses. RESPONSIBILITIES Export: Operational execution of export documentation process for defined region. This includes managing export controls, classification of goods and acting as a documentation consultant for our key internal customers. This requires daily/weekly interfaces with Customer Service, the Global Trade compliance group, US Freight forwarders, ITQ, Labeling & Regulatory Compliance, and external government agencies related to exports. Import: Facilitate operational excellence (service) & compliance of cross-border movement of goods into the U.S. This person must ensure transaction information is prepared and provided in a timely, accurate manner and is compliant for U.S. or other government agency submission. Able to identify root cause and solutions to daily operational import compliance issues. This requires daily interfaces with our Customs Broker and key internal and external customers. Collaboration with departmental staff and domestic business divisions on import project implementation, timelines, and internal process requirements delivering project milestones and objectives on time is also required. In addition, this role requires daily email communication to the CSFs regarding FDA release and holds. FTA: Day to day operational support of Free Trade activities for a defined region. This includes Classification, Solicitation, Qualification and Certification of materials under various FTA programs. Daily/Weekly interface with vendors, International Customer Service, International Sales, QRO and our External Trade Consultant is common. This person will also be a key contributor to our annual FTA campaign. Leverage of our CI tools to actively pursue Process improvements related to cost, quality and service is expected. REQUIRED QUALIFICATIONS • Bachelor’s Degree (International Business, Finance or Supply Chain emphasis preferred) • Three years + in International Business Supply Chain or other related area preferred. • Excellent Interpersonal skills • Strong communication skills • Demonstrated problem solving and critical thinking • Detail oriented with strong analytical and organization skills • Shows passion for learning and developing/applying new processes ADDITIONAL SKILLS/EXPERIENCES • US Import, Export experience preferred. • Customs License Preferred. • Working understanding of International transaction components, experience with freight forwarders and carriers, and a basic understanding of Free Trade Programs is a plus. • Understanding of US Partner Government Agencies (i.e., FDA, USDA, etc.) DEVELOPMENT CANDIDATE WILL RECEIVE IN ROLE • Ability to learn Import and Export Operations with a systematic approach in GMI’s Trade Automation system. • Free Trade Agreement day to day operations which will involve interfaces with many GMI suppliers. • Problem solving and Process Improvement leveraging CI COMPANY OVERVIEW We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.